bigbabyblues
DIS Legend
- Joined
- Mar 25, 2004
- Messages
- 12,727
I am booked with Tiffany for our trip, but I had a question that I handled via email and one I called on the phone about, and the replies were unclear and almost to the point of seeming rude. The man I spoke with on the phone was nice but he was very rushed and did not give me all the info I was looking for. I realize the other phone lines were ringing, but I am a customer as much as the other people.
ANYWAY, I emailed FL Tours about the same things, to see if they would be a better match for us. I received a prompt response (on a weekend, which I didn't expect) from Andy, he seemed very polite and helpful, gave all the info I needed, but said for our situation (2 adults, 2 children--1 in booster, 1 in carseat) they did not recommend using a car, but instead a van (he did say that if we chose the car, that they would accommodate us). Does anyone know why that would be? It doesn't upset me, I'm just curious. I haven't emailed back to ask why, because I haven't had a chance to discuss it with DH yet. I'm thinking it might just be a space issue, but as long as DH can ride in front with the driver, I will be ok with both boys/seats in the back, as I am very tiny; I've ridden this way with them in the backseat of our Jeep with no problem.
Thank you for any input!
ANYWAY, I emailed FL Tours about the same things, to see if they would be a better match for us. I received a prompt response (on a weekend, which I didn't expect) from Andy, he seemed very polite and helpful, gave all the info I needed, but said for our situation (2 adults, 2 children--1 in booster, 1 in carseat) they did not recommend using a car, but instead a van (he did say that if we chose the car, that they would accommodate us). Does anyone know why that would be? It doesn't upset me, I'm just curious. I haven't emailed back to ask why, because I haven't had a chance to discuss it with DH yet. I'm thinking it might just be a space issue, but as long as DH can ride in front with the driver, I will be ok with both boys/seats in the back, as I am very tiny; I've ridden this way with them in the backseat of our Jeep with no problem.
Thank you for any input!