Who is your guide/Who has the same as you! 108 Guides 882 DISers!

[tink_n_pooh]

Hubert Van Alphen is our guide and he is just the BEST! We just got our contract to sign in the mail yesterday after at least 2 milloin phone calls to him with question after question! Poor guy must have me on speed dial by now!

We have Hurbert too!! We haven't had to call him too much but he's been a great guy

 

[calypso*a*go-go]

Wow -- I never dreamed there were so many guides (and this is just a small portion of contract owners!). I've been surprised our guide has never even tried to call us about an add-on. Of course, it may be the fact that we live in WA state and would have to add-on @ WDW. Oh well, doesn't matter...we just bought a travel trailer and truck (our 3rd home-away-from-home), so I'll just have to kiss any add-ons goodbye...for the time being, anyway.

 

[NJmouse]

Patti Douglas is our guide she is the wife of Bruce.

 

[Megangel31]

Mine is also Kelly Jo Williamson. She is very knowledgable and has been great about responding to my calls and requests for add-ons. To put up with me, she must have the patience of a saint!

 

[Deesknee]

Okay....Does anyone else have Celeste?

 

[goofy4dvc]

We too have Lisa DeRosa. We previously had Ricardo Quirez (don't see his name here) but were reassigned to Lisa.

 

[dvcmbr94]

I don't remember who was my original guide who had to answer all my questions back in 1993 and helped me through my first purchase in early 1994. I'm sure her name is in my DVC stuff at home and I remember liking her a lot. When I did my add-ons in 1998 Jenna Cornell became my guide. She is wonderful! Talking with her is like talking with an old friend -- even if it's years between conversations it only takes minutes to catch up. She recently married and her name is now Jenna Mazza

 

[Good Ol Gal]

The list has been updated and I put it in order of our guides first names

 

[jonestavern]

Tony Heard, we felt very relaxed with him. A very pleasant person, good at making interesting small talk, too!

Jean

 

[Tink10]

Our original guide was Veronica Devine who retired so, our guide is now Judy Kaufman.

 

[Yardbird]

Our guide is Maribella Quinones

 

[tomerin]

well our guide was Doug Rapp. he was very hrelpful in the beginning but we havent heard from him since we signed last year.

 

[Lesli54]

Our guide is Rafael Massa. He was very friendly and really knew the answers to our questions when we toured and purchased. You can tell that he really likes DVC. He has never called to bug us about doing add-ons, which is nice, but has made sure that we get letters from time to time regarding price increases.

Currently, he is working over at SSR giving tours. DH saw him in June, giving a tour.

 

[DeeDeeDis]

Our "guide" is Raphael R Massa, but i believe a "guide" is there to guide you.

I would refer to our guide as a "salesperson". He sold us our timeshare and thats about the last time we have heard from him. he's a very nice salesman, but a salesman nevertheless.

 

[NUHuskies#1]

We have Randy Kruger. When we purchased over the phone he was very nice and answered all of our questions. We finally did a tour a few months ago and he accompanied us. It was funny, because he didn't look at all like I pictured him over the phone!

 

[tiffany123]

Our guide is Nick Tamburrino. We've purchased 3 contracts from him and we often see him when we're at WDW. He usually has a message waiting for us when we arrive in our room. Very personable and fun to talk to.

 

[Disneyfreak92]

Where are the guides stationed? Do they all work right at WDW? How do you see your guide? Do you call and ask if they want to meet you somewhere?

Our guide (Greg Coots) is stationed at SSR. When we signed our contract, we already had a trip scheduled in May. He told us to come by the preview center at SSR and ask for him, so we did. He talked with us for a bit there, took us on a tour of the rooms at SSR, and arranged for us to be taken to our next stop (DTD) by van.

 

[AFMom]

We also had Veronica Devine - and found out yesterday she retired.... we were calling to ask her about SSR add-on incentives (yes - add-on-itis has already hit) Anyway - they said we now have Carol Ann (must be the Carol Ann in the list), but she doesn't work until tomorrow - so I talked to Byron for a while - he was great! I'm sure Carol Ann will be wonderful as well. Veronica was very helpful, even though we ended up buying resale - she even called us at our villa to see how our first vacation was going!

 

[pmcpmc]

Mary Mannix

 

[LindaBabe]

Our "guide" was Rafael Massa. As long as we and any potential referrals have to go through him, we'll never add on and we'll NEVER refer! Talked too much, found it difficult to answer direct questions and no follow up. Not a happy experience. It seems to be impossible to get away from using him. I've tried!