I got back a week ago and received a postcard yesterday to fill out a survey on-line. The postcard says is sent to a small cross-section of guests, so I'm assuming that not everyone gets it--but you never know. I stayed at the Poly and was happy to be able to give some feedback, esoecially since the survey asked a lot of questions about cleanliness, room value, and service. (I have some strong opinions!) It was quite long.