We had a bad experience at Crystal Palace. Arrived at 11:00 for an 11:15 ADR. Was finally seated at 11:45 after standing in the scorching heat. For some reason, a couple of the characters skipped our table. We were located in the middle of the room. When I asked a CM if we could get a visit from these characters, she said she would try to see if they would come to our table. After waiting a ridiculous amount of time, we left. Walked out at 1:40. Two hours and forty minutes spent on a buffet where the food was just alright and never got to see all the characters.
While I love Tusker House and found it to be the best buffet in Disney, we had a very odd character interaction there. While my daughter, son-in-law, granddaughter(3) and grandson(18 months) were posing for their photo with Donald Duck outside the restaurant, my grandson was trying to touch Donald. Donald brushed my grandson's hand away and proceeded to change spots with my daughter, so my grandson couldn't touch him. It was weird.
I've never understood the attraction with 50's Primetime. To each their own, I guess.
As far as counter service, Backlot Express disappointed me. The salad I had was just plain awful and the food my family ordered didn't look much better.