The problem is when we get really busy we section off the restaurant for the servers. Each server has their own "section", so that they can keep better track of their tables and don't have to run from one end of the restaurant to another. If we just fill every empty table our customers are not going to get served on a first come first serve basis. You might get seated right away but you are not going to get served in any specific order. BTW, we have about 96 tables in our little steakhouse.
Anyway, my rude experience: We were riding back from DS on a Friendship after park close and the boat was packed with people standing everywhere. I noticed a very pregnant lady and her two small children standing so my two teenaged sons got up and offered her their seat. Before she could manuver into the seat some 40+ year old guy grabbed the seat. I go "Hey!" and he goes, "well, they got up" and I go "yea, but not for you - for the lady with the babies". He still wouldn't get up so I gave her my seat. What a pig!! He was an American, btw (as am I). Rudeness, manners, and thoughtfulness are not national traits so let's not get into bashing other countries. I was proud of my boys, tho!![]()
We did the same except ours were always by section. The servers were assigned their section and number of tables based on experience, ability, day and time. Certain days and certain times were always busier so the schedule was adjusted accordingly. If it happened to be slower than expected for whatever reason, people were put on early break to see if it would pick up. We tracked who got seated first so that helped a lot. We rotated each section seating. Granted this was 20 yrs ago, but it worked well. I don't remember how many tables we had, but we had 3 separate rooms and they were further broken down by section. It helped that everyone was expected to help anyone behind by getting water or drinks, etc. including us and the other servers.
I do hate the man did that when they got up. I'm not surprised though. We saw the same thing last week when two teenage boys got up for some adult ladies. Three 13-14 yr old girls jumped in the seat while an older lady stood and held on. I was already standing or I would have given her mine.
