Last June we did the dining plan and made ressie's at the castle. They took the credit card # and did charge us. When I called and told them we had the dp they said they would credit our account, and they never did. Well, when dinner was done they told us we had never paid for it, and wanted a second payment. Ughhh. First she told us that we would have to call our credit card company when we got home. Oh no....i was not leaving. Took us 45 min and 2 managers later to figure it out. They had never credited the account, they just put it through like we had cancelled payment. They were not friendly at all....definitely not very disney-like!