I am a little irritated with
DVC right now. I called Monday to cancel our March trip (before they announced closing) and they agreed to keep my 57 2019 points in my 2019 year and the 7 2020 I borrowed back into 2020. They said they would be in holding for a few days and then moved. They are still in holding and now I am being told it will be 30 days before they are moved, which means I can’t reschedule. I also decided to cancel my June trip since the CDC said it could be 8-20 weeks before they think gatherings will be OK. my June trip was to VCG and we are east coast, so I can’t wait until the last minute to buy airfare, and since I am a breast cancer survivor still on meds and Have high BP , I’m in the slightly higher risk category. So, I don’t feel it is prudent to anticipate traveling. I’d rather aim for 2021. They told me my borrowed points would have to stay in 2019 if I cancel. I get it, I do, but this is not just canceling because I changed my mind. It’s canceling because of my health and the inability to plan as a result of a global pandemic. It’s the 1st time I’ve really been disappointed in the response. I’ve been told no before on things and accept it, but I’m having a hard time with this one.