In addition to the very good food, I had an extra nice experience last time where the CM came out around the counter to help carry a second tray.
She asked if I had help and I said no, because the rest of my party got a table upstairs to wait, and I was all set to just jam everything onto one tray. She said on no I'll help you.
I'm sure that happens elsewhere, but it was a first for me anywhere, and it happened at CHH.