Raulandpinboy
<font color=blue>Table-dancing auctioneer<br><font
- Joined
- Jul 15, 2001
- Messages
- 1,705
Okay kids here is the scoop on the returning of pins and why its gotten so hard. I just got off the phone with Disney and this is what I was told.
Disney dumped a lot of old merchandise into company D and the outlet stores, they had a major problem with both cast members and the general public buying these pins at a discount and trying to exchange them for other pins at the original price.
Okay here we go its like this, you know the thread I put on about the Epcot pins at the outlet store that sold for $10.50 and are now $5.99 Well some not so nice people bought a bunch hopped in their car, went to Disney and tried to exchange them at the original $10.50 price for other pins. You see without a receipt exchanging is all you can do.
Another problem a Disney oops of major proportions, they left the original SKU number on those pins they dumped and discounted and they do ring up at the original price. Please note I am not accusing anybody of anything dont flame me with emails saying my friend is a cast member, or a pin trader and would never do such a thing I have a lot of cast members and pintraders as friends, and I know they would not do this, but there are a lot of people out there that would and did, some got caught some did not.
How is it fixed? Disney sent a catalog to the registers ALL OF THEM! Listing the pins and merchandise that was discounted or dumped at Company-D. What happens if you try to return discounted pins for full price? BYE BYE your pin trading days on Disney property has just come to end, and if you work for the mouse your next phrase is would you like fries with that sir.
Now the rest of the story on returning pins.
First there is no time limit on pin exchanges, but if your pin is discounted and you do not have the receipt big bad here the most you can get is the discounted price. Yea it has gotten that bad. So if you have a bunch of Epcot pins and you dont have a receipt the most you will get is $5.99. Sorry blame the bad apples and Disney for not removing the SKU number off those pin. I bet there is a Disney exec looking for a job right about now.
Soooooo! Lets remember some simple rules.
If you buy pins keep the original back and receipt that way you can return exchange whatever you desire.
Most will buy a pin and take it the card and put it in the ole trade book, this makes it hard to return if you dont have the original card and SKU number. The SKU number tells the computer what the pin is also how much it cost.
Now you have the pin and the card as well as the receipt good for you youre a smart pin trader. Now you can return it for cash credit back to your card or exchange it for new stuff. YAY!!! New pins.
Okay but Ed you say I have the pin the card and no receipt well nuts. Alas you can only exchange it for other pins As long as you owe money to Disney at the end of the transaction that is. They will not and cannot refund you money without a receipt. If your pin has been discounted the most you will get is the discounted price, and a dirty look.
My bad Ed I only have the pin no card no receipt Dude! Im afraid all you can do is trade that puppy, no return no exchange, thats final.
You see they need that SKU number to input it into the register, without that number they can accept it back into the system. The only time a pin may be refused is if the SKU number is so old thats its out of the system, but a manager can do an override and get you the money or exchange. As long as it not on the discounted list.
Just another FYI if you have a bunch of cards, but dont know what card goes with what pin, PINPICS you know Figgys site I think she thinks Im a hottie
anyway PINPICS has the pins SKU number on the pin information page. Putting the wrong pin on the wrong card is a no no right now, trust me.
Disclaimer:
Dont kill the messenger! the information came from some Disney high muckety mucks. This was a problem caused by stupidity and greedy people. Those of you with bags o-pins to return and no receipt, If your pin has been discounted you have a problem keep them its not worth the hassle dont try to argue this, you can t win sorry they wont be able to change the rules for one or a few.
Dont ruin your vacation over an argument at a register its not worth it, and please dont get upset with Disney for discounting the pins Im not selling out here, but Disney is a corporation designed to make money, as any corporation does if you have a dead inventory taking up space, you sell it at a discount, or for a loss they did just that they were nice to offer it to the public, unfortunately the greedy stepped in and killed it for the rest of us. Now those are the ones you need to get angry with. My views not Corporate.
Disney dumped a lot of old merchandise into company D and the outlet stores, they had a major problem with both cast members and the general public buying these pins at a discount and trying to exchange them for other pins at the original price.
Okay here we go its like this, you know the thread I put on about the Epcot pins at the outlet store that sold for $10.50 and are now $5.99 Well some not so nice people bought a bunch hopped in their car, went to Disney and tried to exchange them at the original $10.50 price for other pins. You see without a receipt exchanging is all you can do.
Another problem a Disney oops of major proportions, they left the original SKU number on those pins they dumped and discounted and they do ring up at the original price. Please note I am not accusing anybody of anything dont flame me with emails saying my friend is a cast member, or a pin trader and would never do such a thing I have a lot of cast members and pintraders as friends, and I know they would not do this, but there are a lot of people out there that would and did, some got caught some did not.
How is it fixed? Disney sent a catalog to the registers ALL OF THEM! Listing the pins and merchandise that was discounted or dumped at Company-D. What happens if you try to return discounted pins for full price? BYE BYE your pin trading days on Disney property has just come to end, and if you work for the mouse your next phrase is would you like fries with that sir.
Now the rest of the story on returning pins.
First there is no time limit on pin exchanges, but if your pin is discounted and you do not have the receipt big bad here the most you can get is the discounted price. Yea it has gotten that bad. So if you have a bunch of Epcot pins and you dont have a receipt the most you will get is $5.99. Sorry blame the bad apples and Disney for not removing the SKU number off those pin. I bet there is a Disney exec looking for a job right about now.
Soooooo! Lets remember some simple rules.
If you buy pins keep the original back and receipt that way you can return exchange whatever you desire.
Most will buy a pin and take it the card and put it in the ole trade book, this makes it hard to return if you dont have the original card and SKU number. The SKU number tells the computer what the pin is also how much it cost.
Now you have the pin and the card as well as the receipt good for you youre a smart pin trader. Now you can return it for cash credit back to your card or exchange it for new stuff. YAY!!! New pins.
Okay but Ed you say I have the pin the card and no receipt well nuts. Alas you can only exchange it for other pins As long as you owe money to Disney at the end of the transaction that is. They will not and cannot refund you money without a receipt. If your pin has been discounted the most you will get is the discounted price, and a dirty look.
My bad Ed I only have the pin no card no receipt Dude! Im afraid all you can do is trade that puppy, no return no exchange, thats final.
You see they need that SKU number to input it into the register, without that number they can accept it back into the system. The only time a pin may be refused is if the SKU number is so old thats its out of the system, but a manager can do an override and get you the money or exchange. As long as it not on the discounted list.
Just another FYI if you have a bunch of cards, but dont know what card goes with what pin, PINPICS you know Figgys site I think she thinks Im a hottie

Disclaimer:
Dont kill the messenger! the information came from some Disney high muckety mucks. This was a problem caused by stupidity and greedy people. Those of you with bags o-pins to return and no receipt, If your pin has been discounted you have a problem keep them its not worth the hassle dont try to argue this, you can t win sorry they wont be able to change the rules for one or a few.
Dont ruin your vacation over an argument at a register its not worth it, and please dont get upset with Disney for discounting the pins Im not selling out here, but Disney is a corporation designed to make money, as any corporation does if you have a dead inventory taking up space, you sell it at a discount, or for a loss they did just that they were nice to offer it to the public, unfortunately the greedy stepped in and killed it for the rest of us. Now those are the ones you need to get angry with. My views not Corporate.