Hotwire should not be making guarantees of any brand of car and they don't. From Hotwire for a Premium car "Ford Crown Victoria, Buick Lucerne, or similar** " Similar in this case is a Maxima. We do NOT guarantee any brand of car. All our cars listed are always listed as ie: Impala or similar, Fusion or similar, etc. We do not list the brand of cars in each class. We do try to accomdate our customers, but, we also expect that our customers take the time to read the web site under "cars" to know what to expect and what size will accomodate them. The Murano was probably parked where it belonged and looked as though it was in the Premium section, we usually put up orange cones to mark where one class ends and another begins.