What to do-another renter situation(long!) UPDATED POST #28

[CarolMN]

I hope it comes, too - I'm sure we all do!

You do realize that you are now obligated to tell us how this all turns out, right? Even those who have not posted are undoubtedly wondering, LOL.

Best wishes -

 

[Stitch1404]

I hope it comes, too - I'm sure we all do!

You do realize that you are now obligated to tell us how this all turns out, right? Even those who have not posted are undoubtedly wondering, LOL.

Best wishes -

Haha, of course I will update everyone! Hopefully it will be before the 15th to say that I received payment, but it could go the other way too. I just think it's sad that it had to come to this. I mean why did I have to email this woman threatening to cancel her reservation just to get her to reply to me? I just wish it would have worked out better, but if this was the only way to get a response I guess it was the only thing I could do.

 

[Deb & Bill]

When peopke make a reservation from Disney, Disney gives them "X" many days to make a payment. If Disney doesn't get the money on time, they cancel the reservation. Why should you be any different?

 

[zoomsharedisney]

You have been very patient thoughout this whole ordeal but this is what you need to do IMO.

You need to write the woman a letter with every detail you can imagine including initial contact, agreements, payment, dates the check was sent, date the check was received, any phone conversations you can remember, anything and everything you can think of - include it. Send the letter via the post office with a signature confirmation and returned receipt. In the letter you give her a time period (3 days) to get the final payment to you from the date that she received the letter. If no payment is received then cancel it.

She has already broken her end of the deal, but so have you. Set your boundary and stick to it. I've been in this boat one time and learned to stick with my rules.

Good luck with all,
Zoomshare

 

[getgill]

You have been MORE than patient. What is a contract for if both parties don't follow it?? I would not have been so nice - I would have booted her at strike 2! Please keep us posted on if she pays!

 

[RobDoc]

As the member making the reservation (and the rules for the rental), no one can take advantage of you unless you allow it to happen.

If your renter has not lived up to the contract you provided, you have no one to blame but yourself if you don;t follow thru with the consequences spelled out in your contract.

Your renter has nothing to gain and everything to lose if they CHOOSE to violate the terms of your contract.

Please keep us posted with any updates!

 

[kimberh]

I do want to hear how this all comes out. I think it's a shame that the Bride is paying for the Honeymoon, isn't this the Groom's responsibility? Where is he in all of this or maybe I am "old Fashioned"

 

[Stitch1404]

Alright, well, it's all over...3 days before the deadline.

She sent the check Wednesday of last week. So it's been exactly a week and it never came. She listed me all the things that have gotten lost in the mail lately. She said since the hurricane mail service has been horrible, things are getting lost left and right. I believe her.

So I sent her a Paypal invoice yesterday afternoon and by this morning I had my money. So this was the best possible outcome, I got my money, she kept her reservation, everyone's happy. I'm glad this was the outcome.

I just want to say a couple of things about renting after all this...

1.) Always use a contract. I used a contract with all my rentals. It's easy to print one off of the DIS and when I had this problem I was able to reference the contract and she couldn't argue with me. Also, if I had to cancel the reservation hopefully the contract would have held up if she had complained.

2.) Yes, I will rent again. I won't bore you with the numbers, but we rented to pay for a Disney Mediterranean cruise. In renting and not using points to pay for 2 people we saved $2,000 and 400 points. I rented to 14 people. A little trouble with one renter will not persuade me not to rent again. People do make it out to be easier than it is, but it is totally worth it.

Thanks for all the suggestions. Glad I could report the happy ending!

 

[JimMIA]

Congratulations and I'm glad it turned out well for both of you.

 

[Deb & Bill]

All those checks she has floating around in the mail. Is she sure she can really afford it???? I hope you really already have your money in hand from Paypal.

 

[Stitch1404]

All those checks she has floating around in the mail. Is she sure she can really afford it???? I hope you really already have your money in hand from Paypal.

She has put stops on both of the checks. I don't understand what you're saying. Are you saying that because she wrote 2 checks that didn't come she can't afford the rental? I'm not trying to argue, I really just don't understand what you're saying.

 

[Deb & Bill]

All I am saying is that I hope you got your money from Paypal already. I find it very unlikely that two checks were "lost in the mail".

 

[kimberh]

How could she get the money back from Paypal if he has followed through with his end of the transaction? I know they have a resolutution center but one of the parties has to not hold up o their end of the agreement.

Kim

 

[Dean]

How could she get the money back from Paypal if he has followed through with his end of the transaction? I know they have a resolutution center but one of the parties has to not hold up o their end of the agreement.

Kim

If the funds didn't show up, it'd be on the renter, even if it were Paypals fault.

 

[MissD]

How could she get the money back from Paypal if he has followed through with his end of the transaction? I know they have a resolutution center but one of the parties has to not hold up o their end of the agreement.

Kim

Sometimes it can be a problem with actual proof that a 'seller' upheld their end. Some things are much harder to prove to Paypal's satisfaction than others, and the burden falls to the 'seller' in providing proof.

A 'buyer' can claim non-delivery of what they paid for, and Paypal can (and will) freeze that money while they investigate, which can take weeks.

Even when there is valid proof of delivery, the money will still be held/frozen while the investigation is completed. A credit card chargeback is a possibility for many, many months after a transaction. If the money has been withdrawn from the paypal account, they will still use their rights of recourse to get the money back from the 'seller'.

 

[Stitch1404]

Okay, well, she paid me on PayPal using an e-check. That took a couple of days to verify with her bank. Then I transfered the money she paid me into my bank account directly through PayPal. I am looking at my bank statement online right now and the money is there. It has been transferred. So I guess it sounds like a lot could have gone wrong, but everything is fine.

 

[Cruelladeville]

I'm so glad this worked out for you! I think you had the renter from HELL on this. I have rented off and on for 4 years, and I have NEVER had a situation like this! The worst I had was to threaten to cancel a ressie if payment wasn't sent, and then send an email that I was about to follow thru, and paypal had a payment about 30 minutes later! Otherwise, my renters have been wonderful, even the ones from overseas(I thought that could have been a problem, but it wasn't)

 

[MissD]

Okay, well, she paid me on PayPal using an e-check. That took a couple of days to verify with her bank. Then I transfered the money she paid me into my bank account directly through PayPal. I am looking at my bank statement online right now and the money is there. It has been transferred. So I guess it sounds like a lot could have gone wrong, but everything is fine.

Hope everything stays just as smooth as it is now

Have a great time on your trips!

 

[debbiepump]

You're being too nice! I've never rented nor transferred any of my points, but I'd love to see a poll of folks who've had no issues renting out their points and/or issues.

Some of the biggest crooks around are the 'nicest' ones. Cut your losses..

 

[CarolA]

And if Paypal gets stiffed they come after the person they GAVE the money too. I won't use them as I find their idea of "customer service" to be horrible. It's not about doing the RIGHT thing with them...