last summer when we brought our rental back to hertz it was around 9:45am and the guy there said we wouldn't be allowed near the ship till noon, we begged to differ and after a polite go around with him he had a driver take us to the ship. when we got there we were let out by the white tent and a disney rep. had our luggage taken and told us to wait for a few minutes there and then we could proceed over to the terminal. i guess we were inside going up the escalator by 10:20am