What time do the hotel desks open for calls?

[flortlebap]

As above I need to call in with a request but I'm guessing it's currently around 6am there?! Don't want to hack any of them off

 

[strawberry blonde]

How about e-mailing them? I did that last time we went when we stayed on I Drive.

 

[Elise79]

The front desks at Disney resorts are in fact a call centre.

Your best for a request is to have it on your reservation - if you ring the resort (call centre) that is all they will do.

 

[flortlebap]

I cant actually add it to my reservation as its through Virgin and the request has never appeared.

The CM I spoke to said I have to call ten days out, as three weeks isn't close enough for requests to be registered. Interesting.

Oh, and I was told to have a magical day...

 

[starrysky]

I cant actually add it to my reservation as its through Virgin and the request has never appeared.

The CM I spoke to said I have to call ten days out, as three weeks isn't close enough for requests to be registered. Interesting.

Oh, and I was told to have a magical day...

Thats odd DH called Disney to have something noted on ours and it was fine and we don't go until ocotober.

He however did not get told to have a magical day

 

[flortlebap]

Thats odd DH called Disney to have something noted on ours and it was fine and we don't go until ocotober.

He however did not get told to have a magical day

LOL, tell him I'd swap conversations, I'd far rather have my room requests noted so I don't have to increase my phone bill again

PS... tell him to have a MAGICAL day!!

 

[Elise79]

LOL, tell him I'd swap conversations, I'd far rather have my room requests noted so I don't have to increase my phone bill again

PS... tell him to have a MAGICAL day!!

As you booked through Virgin Disney won't have your reservation yet - they only get them at 10 days out.

 

[flortlebap]

As you booked through Virgin Disney won't have your reservation yet - they only get them at 10 days out.

Thanks, I never knew that. I guess it doesn't bode well though, if other people who book through Disney can put in their requests 12 months in advance whereas we only have 10 days

 

[Elise79]

They don't look at the date of booking or date of request - it is the same chance for everyone that the room you want is available when you check in.

They do pre-assign rooms however they can get switched if someone checking early requests a different room.

 

[starrysky]

LOL, tell him I'd swap conversations, I'd far rather have my room requests noted so I don't have to increase my phone bill again

PS... tell him to have a MAGICAL day!!

He said thanks