We encountered this several years back at Christmas. We came out of MGM after closing, a late night. We were trying to go back to POR. The line extended make to the main exit. After 2 hours of waiting for a bus we took a bus to the Tree House area. We walked to DTD and then bused back to POR all with small children.
It was late, we were tired but after 2 hours we just were beyond annoyed.
We talked to many guests the next morning that either walked back on the roads to POR or it took them 3-3 1/2 hours to get back.
Sorry, by now Disney transportation needs to have a plan for high capacity crowds. The transportation department needs a better plan.
Great point!!! This is Disney. This is transporting their own guests around their own resort. One of their
major selling points: "complementary transportation". Christmas, Easter & July 4th crowds happen
every year. Customers, "guests" should expect reasonable transportation waits. Waiting for hours to return to your resort is definately not reasonable.
We all have heard about increasingly rude guests. People are not as patient as they used to be. They are more likely to take matters into their own hands than they were years ago. So if the bus wait is too long, they decide to walk. The first party walks, someone sees them, they walk too & next thing you know, there is a whole crowd on the street. Plus, people get really aggitated if they feel like they are being held "hostage". I know that is a strong word. But think about it. You are ready to leave & you are stuck there for hours?!! Hostage to Disney transportation. I bet most average vacationers wouldn't even think about a taxi as an option. Wouldn't know how to get a taxi at the Magic Kingdom. Or maybe just can't afford it.
Now add to all this the increasing number of wheelchair accessable buses. I think these buses take fewer passengers. And take longer to load. At least that's how it seems to me after riding Disney buses for the last 13 years. So if you can get fewer bodies per bus but you still have to transport the same number of guests, you need
more buses. So if you previously ran 3 buses per hour, now you need 4 or 5. I don't see that Disney did this.
Also glad we don't vacation at busy times. If I had to deal with waiting for hours to get back to my resort, I would never go back.
Hopefully Disney will start to address some of these problems. But I bet not.