what quicker, online or calling?

[krmlaw]

whats quicker, making reservations online or calling? ill need to make 14 TS reservations. Thanks!

 

[Planning fanatic mom]

It probably depends on whether you get stuck on hold. I just got 6 ADRs on-line in about 15-20 minutes. I did check-out twice and read a lot of the fine print. Last year I booked 7 on the phone and it took 35 minutes, but I was on hold for quite awhile.

If you can get on-line at 6:00am, then you would probably have them done by the time the 7:00am phone lines open.

Good Luck, The on-line system is a snap!!

 

[ancestry]

I absolutely LOVE the online reservation system. It allows me to look at options and to make alternative decisions at my own pace if necessary. I don't think I would ever call again.

 

[Missytara]

There is a great advantage booking online, because if you cannot get the particular time you are looking for - it will automatically suggest alternate times or alternate restaurants. No offense, but it would take time for a human to do that.

If gives you ample time to make up your mind whether it is all about the time, the restaurant, or the experience. For me, I had one that I picked an earlier time, because it was important to go to; for another, it was all about the experience, and it picked an alternate location I would have never thought of.

The downside with the online system is that it allows you to make multiple reservations for the same time. We noticed when we went the week after Thanksgiving, some of the restaurants we had ressies in were only half full, but they were turning people away for walk-ups. The restaurants remained half empty the entire time we were there - but the reservations list was full. It points in the direction of people making multiple reservations for the same time and waiting till they get there to decide where to go.