Anewman said:
And Sony does have a long history of abandoning its customers.
Beta
Minidisc
DAT
UMD
Clié
Just off the top of my head.
Not really. I'm not a fan of Sony but they don't really abandoning those formats
Beta: still used up until 1994 (totalling more than 25 years of production) in most parts of the world with brand-new models coming out every year from Sony (I bet North Americans don't remember Sony's Super Beta Hi-Fi which in quality beats S-VHS hands down)
Minidisc is still in production, especially in Asian countries and Europe. In North America only the players and blank medias are available and they keep releasing new ones even to this day.
DAT have never intended to be a consumer product. My husband's recording studio (and any other recording studio including Disney) used them heavily up until 2000-ish (about 16 years). For long-time field recording (more than 1 hour long), DAT is still heavily used by professionals. New DAT machines are still in production.
UMD, they are still releasing new titles, however, the imminent failure in North America is due to pricing. They are far cheaper than their DVD counterpart in Japan and other parts of Asia, so it does make sense to buy UMD.
Clie is only a rebranding of Palm Pilot, nothing different other than the casing. I've been using Palm Pilot from their very first inception (low-res LCD, no backlight) to the newest one (WiFi, Bluetooth, GPS) with a Clie in between, they just dropped the line. Clie users can upgrade to Palm with no loss of feature whatsoever.
What I mean by Sony abandoning their customers are formats like D8 (why end it? it's the same codec as miniDV but using different tape size, that's all and more robust too), MicroMV (also same codec as miniDV, using different tape size, alas extremely fragile), their CD-based digicam (uses slightly different size than the regular 3" CD), and more 'unique' products like those.