What is going on with resort guests?

[DisGirl23]

So what? We know the rules and accept them.
We stayed for ten days at CL with the Deluxe dining plan. Our niece was with us,a ten year old, and she had to pay also 70 Dollar a day for the dining plan.
She ordered every single day the kids menu what is about ten,twelve dollars.

That was 60 dollar a day we just threw out the window. But we knew the rules upfront and obeyed them although she is very tiny and we could have easily sneaked her in for ten.
If we could not agree with these rules or could not afford it we would find a hotel that did and there are plenty.

This is very true. Disney does not hide their rules/regulations. If someone does not want to follow them, they are free to stay or vacation somewhere else. As far as I know, no one is forcing anyone to go to Disney or stay at a Disney resort.

 

[harley6464]

once they do away with discounts its going to be hard to get back paying full price or just getting discounts off passes, been easy the past 4 years going 3 or 4 times a year with 40% off. i think every trip is last at 40% off hope they keep giving them out

 

[TagsMissy]

I have no issue with Pixie Dust and people getting upgrades; especially when they come as a surprise unexpectedly...

my issue is the "What's the chance if I ask that I get a free upgrade to -----" pick your room/view/etc...

my response generally is "Your chance is excellent as long as availability is there and your hand over your CC"

 

[travelmom6416]

This reminds me of several recent threads. One in particular where a lady was asking if she should request an upgrade to a balcony room because should could not afford to pay for it on her salary. To paraphrase, I responded that when I want a better level room I only upgrade to that level if I can afford to pay the rate. I never ask for or expect an upgrade. If "pixie dust" came my way I would welcome it but never expect or ask for it. She responded saying that the difference is I can afford to upgrade but she cannot. Therefore, that is the difference in the need or desire for her upgrade. Believe me, I cannot afford any room I want nor do I pay for any room I want (I am not frivolous). If someone else pays for a better room I don't expect to be upgraded to the same level. I would never walk into CL unless I paid for that level room or was given a courtesy upgrade. No way! Why would anyone want a vacation based on those conditions. Too stressful. Makes no sense whatsoever. JMO

 

[gogo]

So what? We know the rules and accept them.
We stayed for ten days at CL with the Deluxe dining plan. Our niece was with us,a ten year old, and she had to pay also 70 Dollar a day for the dining plan.
She ordered every single day the kids menu what is about ten,twelve dollars.

That was 60 dollar a day we just threw out the window. But we knew the rules upfront and obeyed them although she is very tiny and we could have easily sneaked her in for ten.
If we could not agree with these rules or could not afford it we would find a hotel that did and there are plenty.

My post never said anything about being dishonest and trying to beat the system or sneak someone in where they do not belong. Quite the contrary. I'm always concerned with following rules and doing things honestly. When we were at the BC in January I kept hoping the lifeguard saw us come from the hotel and not think we were pool hopping.

My point is that sometimes innocent people get accused of wanting something for nothing. Blanket statments really can be unfair. I also stayed CL in Jan. at the BC and paid a hefty price. I certainly would not want somebody there that did not pay. If somebody asks for something and gets it, good for them. I agree that Disney posts the rules and you can take it or leave it. The point I was trying to make is that sometimes you have to ask for things that a company may not tell you about (I refer to the poster who wanted to bring family members to the CL lounge because there room held 4 people and only two were occupying it).

Honestly, I don't see anything wrong with wishing for an upgrade that you did not pay for. Sure, you might be disappointed when you don't get it, but thats the business of the person hoping for it, not mine. Just curious how many posts there have actually been stating I deserve an upgrade cause somebody else got one. I have seen a lot of posts wishing and hoping for one. Just curious.

 

[TiaMaria]

It seems like every other thread anymore seems to be - how can I get something for nothing?

How can I sneak into a better pool?
Can I sneak in CL guests?
How can I get a free upgrade?

Whatever happened to you get what you pay for and if magic happens it's just that - "Magic".

Sorry to vent it just seems to be getting over the top lately?

Oh and if you say you shouldn't try to get something for nothing - then you're a"snob"!

Amen, Sista!!

 

[Disneyadore]

My post never said anything about being dishonest and trying to beat the system or sneak someone in where they do not belong. Quite the contrary. I'm always concerned with following rules and doing things honestly. When we were at the BC in January I kept hoping the lifeguard saw us come from the hotel and not think we were pool hopping.

My point is that sometimes innocent people get accused of wanting something for nothing. Blanket statments really can be unfair. I also stayed CL in Jan. at the BC and paid a hefty price. I certainly would not want somebody there that did not pay. If somebody asks for something and gets it, good for them. I agree that Disney posts the rules and you can take it or leave it. The point I was trying to make is that sometimes you have to ask for things that a company may not tell you about (I refer to the poster who wanted to bring family members to the CL lounge because there room held 4 people and only two were occupying it).

Honestly, I don't see anything wrong with wishing for an upgrade that you did not pay for. Sure, you might be disappointed when you don't get it, but thats the business of the person hoping for it, not mine. Just curious how many posts there have actually been stating I deserve an upgrade cause somebody else got one. I have seen a lot of posts wishing and hoping for one. Just curious.

Point taken and I had no intention to accuse you of anything.

It is just the ongoing moaning about the rules that make me curl up my toes.

A few weeks ago I stated that sneaking in older kids as two year olds was not in our book And I totally resent it.
Then I got some strange pm's from some one that tried to convince me that it was okay for others because some parents couldn't afford a visit if the had to pay full price and maybe these kids would never see Disney if the parents had to pay for them. Well ehm sorry I had to wait and save until I was 55 years to see Mickey in Florida and I couldn't care less if others didn't.

 

[Melodious]

Well, I blame the DIS! Just kidding

We booked our GV room at the Polynesian happily expecting to have a view of grass and trees, but then I kept reading posts about getting upgraded to TPV or CL. Then, I found myself lying in bed thinking, "hmmmm, wouldn't it be great if they would do that?"

I decided to turn those thoughts off. We are so happy that we are blessed to be able to make this trip. I'll enjoy my GV every minute!

Jackie

I agree with all of this. In a way I DO blame the DIS. Of course, as someone said the 'culture of entitlement' is more to blame but I wouldn't have known about most of this without the boards. It never would have occurred to me to pool hop, reuse my refillable mugs, or ask for an upgrade. I've been to Disney five times and never knew about towel animals. Sheer embarassment keeps me from doing any of this, but I have to admit that you do suddenly think about an upgrade. But as Jackie said, you're going to Disney anyway

 

[gogo]

Point taken and I had no intention to accuse you of anything.

It is just the ongoing moaning about the rules that make me curl up my toes.

A few weeks ago a stated that sneaking in older kids as two year olds was not in out book And I totally resent it.
Then I got some strange pm from some that tried to convince me that it was okay because some parents couldn't afford a visit if the had to pay full price and maybe these kids would never see Disney if the parents had to pay for them. Well ehm sorry I had to wait and save until I was 55 years to see Mickey in Florida and I couldn't care less if others didn't.

 

[Disneyadore]

I corrected my typo's but it takes hours to get them across the Atlantic ocean.

 

[pepe of ohio]

We've been doing WDW since 1977 and that's 43 trips so far and all these gimme's and how do's were created by the computer age. Before computers, guests went to WDW, if they received any magic or pixie dust, up grades they told their immediate family and co workers, that's it. Now with the computer age, all these extras are put out in forums all over the web and everyone wants some. What we received, done or how we do Disney is kept to ourselves, we don't publish what we received, we pass on no tips, let everyone find the magic for themselves. All the secrets, hints and methods for Doing a WDW vacation are right at everyones finger-tips, why search for a hidden mickey when you can look it up on the internet and find out all their locations, the movie on the beach at some resorts was a treat when you got there, now everyone knows, every trick and tip is exposed to everyone.

Guests expect too much now and even demand things that were given as special treatment and I can see CM's getting perturbed with everyone asking for the extras, same with CRO CM's hearing everyone knowing the discount codes before they do and wanting them. Nope, it's the computer age and everything out there that's taking away all the magic.

 

[DisGirl23]

I have no issue with Pixie Dust and people getting upgrades; especially when they come as a surprise unexpectedly...

my issue is the "What's the chance if I ask that I get a free upgrade to -----" pick your room/view/etc...

my response generally is "Your chance is excellent as long as availability is there and your hand over your CC"

Yeap!

 

[Tinkerbellie16]

I like that, 'era of entitlement'. Very, very true.

It doesn't just apply to upgrades, I've read many a post where someone won't go back to a hotel because they didn't get towel animals but they tipped everyday. But would you go to another non-Disney hotel and tip the housekeeping staff and then be mad if you didn't get towel animals? And isn't a tip just that and not something to 'bribe' them with?

I love Disney for the happy feeling it gives me and my family. I would not want to taint that with being upset over these types of things which happen on ANY vacation and at ANY hotel. I also don't expect any upgrades or freebees but rather, I give them. I'm the one that orders all the extra glow stuff and hands them out. My kids find others that they want to 'pay it forward' and hand out trinkets, stickers, glow stuff, etc. I'm the one that loves to chat it up with the quiet person in line that looks like they could use some cheering up or handing out snacks to the upset child or blowing some bubbles for everyone. I have such a good time seeing the happiness on others' faces. That's what Disney has brought to my life - a happiness I want to share with others.

If I want something, I'll pay for it... And if I get a magical touch on my vacation from Disney or another person, I welcome it and am thankful for it. And I'll do a really good futterwackin if I get an upgrade!

 

[superwy]

We were upgraded on a trip to Disney a few years ago at AKL from a pool view to a savannah view. It was a wonderful surprise and would never have thought to ask for it or anything else other than the room we booked. I often wonder if the CMs are more likely to upgrade someone who asks for nothing than those who make specific requests. I also think this board can create higher expectations based on what others have enjoyed when at Disney. It is human to want what others have and sometimes we forget to appreciate the magic that is ours.

We are looking forward to some magic this November for my daughter's 5th birthday at the Beach Club. I needed to take a year off but now we are all very excited to go back. Here is to that Disney magic once again.

Kim

 

[Missytara]

Forgive me for saying so, but I think with the deep discounts that Disney offered last year to bring more people on-site, it has created a level of people who now were able to go to Disney and were either upgrade for once or stay on-site at all.

Now those discounts have gone away and they still expect to be able to stay on-site and upgrade all the time - with just a magic pin code or some magic pixie dust. The attitude seems to be, hey, you did it last year, when are you going to do it again this year. Read the discount code boards and you will see repetitive posts over and over again about when are these codes going to get released and we cannot go unless we have "such and such."

Honestly, until this board existed, I didn't even know what a code was. I used a travel agent the first few years, until I got the hang of it and then I do it myself right through Disney. I go once a year and I am thrilled to go.

I think it is going to happen all over; look at the car industry. You see all these adds for zero percent down; zero percent financing - people took advantage of that too and once the economy comes back, look out, financing a new vehicle will go back where it was and people are going to be screaming about that too.

Reminds me of a time when I tried to sell my own house. The guy and I went round and round about the price; it was listed at $71,000.00 (this was back in 1994) and he could only qualify for $30,000.00. I said, then you are looking at the wrong neighborhood, try the trailer park down the street. He just couldn't believe that I would sell my house to him for $30,000.00 because that was all he could afford. Geez.

I will get off my soapbox now.

 

[AmberHeartsDisney]

Waittttttttt a minute! You mean to tell me I'm not any better then anyone else? I dont DESERVE more for the same price?


People are so about me me me me me what can I get. Maybe its always been like that and the older i got i noticed more? lol

 

[Lil' Grumpy]

this observation is so true.

blt's "top of the world" lounge has a specfic restriction based
on being limited space. many simply think if they can sneak
past the attendant , it is ok. [ & this is esp. true to those renting
points & why the disney rule required a dvc membership]

the way around this rule? rationalization.

however, our concerns is having an attendant that does not understand
how many are trying to get something for nothing might cost members
their spot because of capacity. i was surprised that member services
were already aware of those sneaking in, so others must be reporting.
but reading how many here could care less, if they can sneak on,
they have made it very clear they will. and because we are going
during the busy christmas season, i intend to remind the attendant of
the rule, and report those not following it.

what i think of about those renting, is the expectation to ignore the rules.
when a person rents, the owner can/will be held responsible for
the renter actions. for safety, i think we will only used our points for
our family or only rent to an owner.

again, that's where i think the value of your observations "is". there
seems to be confusion over "finding/experiencing the magic"
vs. resorting to manipulation or willing to ignore the disney rules,
"getting something for nothing." in those cases, i think
it isn't magic @ all, instead a "shyster" practicing scamming. no
type of rationalization can change that fact.

it's like the prices that disney charges for their dolls. we have the
choice to pay or wait til we go home and go to walmart. but if
i want my daughter to have that special disney memory made it
worth it, including going to shop to shop. these are the traditions
we are trying to pass on to our kids. disney is too important for
us & to to do it right means following their rules. [ not mine ].




on a professional note, there is something to why "me, me , me" has
a negative effect on the person well being. by nature, we are design
with the need to have others to share our life, and to care. [ 2 major
cat. resulting in emotional pain, are loneliness & losses].

 

[TDC Nala]

It's an outlook, and it's what your expectations are -

Do you go there expecting something for nothing because you read that someone else got it, and are you going to be disappointed because you didn't get it too?

Might as well ask if free upgrades are available - but if the desk CM says "no" are you going to get mad? You can request anything you want - but you might not get it. If you want that balcony but you can't pay for it, there's nothing wrong with asking - but the CM is not discriminating against you when they tell you no.

If you learn someone else got a better discount than you, does it ruin your trip?

Do you expect a towel animal because you heard that other people got them, and if you don't get one and you see one in another window, do you make a complaint? (I would imagine some housekeepers don't distribute them)

 

[CR Resort Fan 4 Life]

When it comes to others asking if they can get free upgrades I think part of the problem is when they read other threads on here where someone says they got one, well then they must think the WDW Resorts hand them out like candy. However the truth is any guest who gets a free upgrade is totally random no matter the resort and the decision to upgrade that guest is made a few days before they arrive by the Cast Member doing room assignments, so the Cast Member checking them in won't know about the upgrade until they put their name into the computer.

 

[pixarmom]

Funny about the towel animals. We don't like towel animals. My husband thinks that's one of the funniest expectations/complaints around.