I can't understand why they meddle with flights to popular destinations. In our case I think Delta baited people with a flight at a comfortable hour (10:40am) and once they got enough customers they eliminated that flight and switched a lot of people to later less popular connecting flights - that you could have actually purchased much cheaper if you had booked them originally. And after this they wonder why Southwest and Jet blue are taking all their customers.
You would, respectfully, be wrong. Airlines change flights and flight schedules for a number of reasons. Baiting customers with misinformation is NOT one of them.
Why in the world would an airline with ENOUGH customers paying to depart at a given time on a given itinerary CHOOSE to cancel THAT flight? Realistically? It could be something like operating efficiency. It could be rising fuel costs. It could be the airports raising take-off and landing fees during the times that flight was scheduled to, well, take off and land.
Flight schedule changes happen a LOT - usually quarterly - especially when the flights are released almost a YEAR in advance.
Airlines notify passengers
in the order affected. Say the 10:40 departure in the second quarter was cancelled and changed to a 2:30 departure. They're going to contact the April passengers FIRST, right? The ones leaving at the beginning of April, then later in the month, then move on to May... and they're not even going to do THIS until they're sure there won't be MORE changes. Manpower, efficiency, and all that.
And they DO allow passengers to make changes to their flights under these conditions at no cost to the passenger. They don't HAVE to; there's no Rule 240 that covers this.
the chick & the duck said:
I can't understand why they meddle with flights to popular destinations.
Would you be happier if they only 'meddled with' less popular destinations, i.e. destinations that don't affect you? Because so-called popular leisure destinations like Orlando are actually money-losers for most airlines.
My husband called Delta and we were able to get our money refunded.
When driving is not an option, or not a reasonable one, it's always sensible to make sure whatever alternate travel arrangements one can make are affordable before just plain cancelling an existing flight - rather than attempting to work with the airline to make alternate arrangements. It's not as if Delta went out of business (thinking SkyBus right off the top of my head). They HAVE other flights.