We just went on our first NCL cruise on the Prima at the end of May starting in Iceland going to 3 Norway ports, Amsterdam, Belgium, and ending in Southampton. Before I get into the details, I wanted to note that if you are interested in seeing the Norwegian fjords by ship then you need to book by 2024 because starting in 2025 all ships have to meet a zero emissions standard. Our stop in Geiringer was one of the biggest highlights of the trip. The fjords were simply stunning!!
As far as the ship goes, I wouldn't say that I would never cruise NCL again, but I'm not jumping to book another one with them. Our cruise started out bad, which somewhat set the tone of things. The weather was bad in Iceland and day before we were supposed to embark we found out that the ship was not docking in Reykjavik that day (as scheduled). It was instead arriving the day we were supposed to board. There were rumors on social media that day that they were canceling the two other Iceland ports. However, I thought that surely they would send us an e-mail if that was the case. Later in the day 2 different people confirmed that was what they were told by NCL. They didn't let us know about the itinerary changes until we were actually checking in to board the ship when they handed us a flyer. The ship ended up staying an extra day in Reykjavik and adding another sea day. While I believe that it was because of the weather, the communication of the information was poor. Thankfully, due to social medial I knew the ship was staying and booked another activity on my own for the extra day in Reykjavik.
When we got to the port there was a lot of confusion and little staff around telling us what to do. We ended up standing in a line outside in the very cold rain for an hour before entering a tent for check in. I later heard that some people that had later port arrival times had to stand in line outside for 3 hours.
Once we were on the ship I thought it was beautiful. The rooms were big. We had booked a spa balcony, which meant that we received free entry to their equivalent of the rainforest room for the cruise and our room was right down the hall from it. This was one of my favorite things on the ship. Both my daughter and I thought that the food was better than
DCL. There were a lot of included options and the food in the Indulge food hall was amazing! We did somewhat miss having the same wait staff every night. I also loved the observation lounge but it was often hard to find a seat and there were at least 3 days that they closed it off for special groups.
I thought the evening entertainment was lacking. They had the Donna Summer show and the Price is Right and a violinist and the staff did a show. But for a 10 night cruise I expected more. The other venues like Sid Norman's were really small so you either had to stand in line an hour ahead of time or you would end up standing with a really bad view. I don't know if it was the itinerary or the time of year, but the people on the ship definitely ran older. My 18 year old had a hard time finding many teens her age, which has never been a problem on DCL.
The itinerary, which is the main reason that I booked the cruise was great! We saw so many fantastic places!