West Vs. Live Ops?

[momof1princess]

i know there are folks here who work for these companies and i'm wondering which is the best to work for? good and bad, i need all the information i can get. i'm going crazy being a SAHM and NEED to work! i understand one company pressures workers to sell things ppl don't call in to order-which one? how is the pay? are payments timely? how much is the initial investment? any info/insight y'all can give me on these companies would be greatly appreciated. TIA!

 

[Lisa loves Pooh]

West, I believe, has changed their independent contractors into employees..so the way they do things there is much different than when I worked there.

I like the way LO runs things better though even they have their nuances. I have found the pay to be better b/c the call volume was better than what I had at West. Also--I have had several shifts (lots actually) where I had no calls or made some insulting rate like $1-$2 an hour. I have not had that happen at LO yet with average statistics.

I found West....in their "cover" to reward those who do well...did so at the expense of others. Once you got knocked down a tier...I found it difficult to dig my way back up to the top to have a respectable level of calls. It was a defeating way for them to handle call volume.

In any case I do not know what they are like now. But I would never work for them again personally.

 

[momof1princess]

ty so much! i've checked out workplacelikehome and the consensus over there is that west is better, but a lot of the posters worked for both companies.

 

[buzzlady]

The start up cost for LO is $30 background check, the cost for your dedicated phone line installation and a phone/headset if you don't have one. I think with everything my start up cost was about $150.