A bit of a rocky start...but the magic kicked in after a few glitches...
ME was easy and friendly and wonderful...but they lost one of our suitcases...but once they figured out they lost it, they pulled out all the stops to find it...and did...and it got here while we were at dinner...no complaints at all...in fact, mega-kudos to them...turns out they'd delivered it to a "wrong" resort...when they figured that out, they immediately dispatched someone to go get it, and called me at regular intervals, worried that I might need something in it and that they weren't moving fast enough for me...I was so impressed I walked over to the Bell stand to leave a big tip for the VERY nice guy who made such an effort to fix a mistake. True Disney magic at work...
Check-in was also smooth, albeit unsettling...the CM who checked me in has a sense of humor that didn't penetrate my tired brain...she kept making comments meant to be jokes (e.g., why did my college son, who arrived 4 hours after I did, have his ID instead of me having it? I sort of goggled at that one, but it quickly became apparent she was teasing...I just didn't get it...several such attempts at humor that I didn't get...not a problem, just a little weird...
Then, when son & his girlfriend arrived, hungry, we called the Turf Club to see if we could move up our dining reservation by an hour...they said sure, come on over...we got there (we're in Congress Park, so a bit of a trek) and there was no table...we waited a good 30-40 minutes...but after that, the CM who'd told us to come on over felt so bad that she pulled out all the stops being nice to us...once again, Disney magic in the extreme...
SSR is beautiful...our room is lovely...we've got one of the worst views we've ever had (but we don't really care much about view, so it doesn't matter...I was asked if I had a preference, and I asked for "close to DTD" and I got that...didn't ask for any particular view...
The resort itself is gorgeous...we love it...haven't really had a chance to experience what it's like to be in the DTD area, tho...we just got here and all 3 of us are really tired...so we'll find that out tomorrow...we're going to Epcot tomorrow...
All in all, I'm seriously, totally happy...my son is here and I haven't seen him in 3 months...his new girlfriend is a sweetheart...good company and it's great having her here...SSR presented us w/a bunch of little glitches, but fixed them all, very quickly and nicely...
It's so GOOD to be here~
Happy T-giving!
PS: Construction is quite visibly progressing in the new section...at least 3 buildings "look" complete (from the outside)...you can see where the new pool will be...but it's not in yet...no landscaping yet, either...but it doesn't at all get in the way of the finished parts of the resort...
Hurray for WDW~~~
ME was easy and friendly and wonderful...but they lost one of our suitcases...but once they figured out they lost it, they pulled out all the stops to find it...and did...and it got here while we were at dinner...no complaints at all...in fact, mega-kudos to them...turns out they'd delivered it to a "wrong" resort...when they figured that out, they immediately dispatched someone to go get it, and called me at regular intervals, worried that I might need something in it and that they weren't moving fast enough for me...I was so impressed I walked over to the Bell stand to leave a big tip for the VERY nice guy who made such an effort to fix a mistake. True Disney magic at work...
Check-in was also smooth, albeit unsettling...the CM who checked me in has a sense of humor that didn't penetrate my tired brain...she kept making comments meant to be jokes (e.g., why did my college son, who arrived 4 hours after I did, have his ID instead of me having it? I sort of goggled at that one, but it quickly became apparent she was teasing...I just didn't get it...several such attempts at humor that I didn't get...not a problem, just a little weird...
Then, when son & his girlfriend arrived, hungry, we called the Turf Club to see if we could move up our dining reservation by an hour...they said sure, come on over...we got there (we're in Congress Park, so a bit of a trek) and there was no table...we waited a good 30-40 minutes...but after that, the CM who'd told us to come on over felt so bad that she pulled out all the stops being nice to us...once again, Disney magic in the extreme...
SSR is beautiful...our room is lovely...we've got one of the worst views we've ever had (but we don't really care much about view, so it doesn't matter...I was asked if I had a preference, and I asked for "close to DTD" and I got that...didn't ask for any particular view...
The resort itself is gorgeous...we love it...haven't really had a chance to experience what it's like to be in the DTD area, tho...we just got here and all 3 of us are really tired...so we'll find that out tomorrow...we're going to Epcot tomorrow...
All in all, I'm seriously, totally happy...my son is here and I haven't seen him in 3 months...his new girlfriend is a sweetheart...good company and it's great having her here...SSR presented us w/a bunch of little glitches, but fixed them all, very quickly and nicely...
It's so GOOD to be here~
Happy T-giving!
PS: Construction is quite visibly progressing in the new section...at least 3 buildings "look" complete (from the outside)...you can see where the new pool will be...but it's not in yet...no landscaping yet, either...but it doesn't at all get in the way of the finished parts of the resort...
Hurray for WDW~~~