I called today to see if I had PIN with my name or if I had one for 3/1. Of course, the guy said there was nothing. About a week ago, my daughter wanted to play with the reservations and I didn't want her to mess up what I had saved so I told her to get her own account, which she did. On a whim, I asked the guy if she has a PIN. Yes, she sure does. She has the current one. Lovely, they give my 11 year old a PIN that no one can use, but not me.