Weird My Points email. Asking to fax them ID.

[Leila33]

Hi everyone, my mother recently got a weird email from mypoints. I have pasted it below. . .

_________________

Dear Member:

We are writing regarding the temporary disabling of your MyPoints account and apologize for any inconvenience. Due to some confusion with your most recent redemption the order has been canceled and the points spent have been returned to your account. We would like to reactivate your account so that you may again place your redemption. However, in order to aid our
resolution of this situation, we are requesting that you fax us a copy of a valid State or Federal Identification. This is a routine security measure implemented to protect both your account and the MyPoints program. Please fax the document to (415) 676-2054, ATTN: Membercare. Feel free to black out any information other than name, birth date and photo which all must be
legible in the copy. We will be able to reactivate your account shortly after receiving the requested document. We appreciate your cooperation in this matter and thank you for your patience. Should you have any additional questions regarding this issue, please contact us at mops@mypoints.com.

Sincerely,
MyPoints.com

____________________________

Is this fishy or have any of you heard about this?

TIA,

 

[cuterlt]

Did they disable your account? We have had to do that before on my DH's account because we cashed out close together. I would check the fax number to make sure it's legit. I know someone on here or one of the other boards had it back when several folks were disabled. Good luck!!!

 

[Maleficent2]

but if you get an email from paypal about your password it is a hoax.


Back to myPoints somehow someone opened a myPoints acct for me using my email that I use here it is not the same email I use for MyPoints I wrote them about this and told them to cancel that acct.because I already had an acct.

Their reply was "they were sorry I changed my mind" it is like they did not read my email at all.


Hope your mom gets things all straighten out.


Mal