Website - Problems?

[js]

Hi.
People on FB, myself included, on multiple browsers, are unable to get into the site and getting this message.

Anyone else?

 

[js]

FYI... DNS Failure means that the Internet facing device with the host IP address isn't accessible or pinging on the Internet.

WDW site also down.

 

[kddlm]

Outages overview Downdetector
Many sites affected. Widespread

 

[MICKIMINI]

Arggggggggggggggg!

 

[Avery&Todd]

Disney has crashed!

 

[kddlm]

Massive website outages causing issues for companies including Delta, FedEx | News | cbs46.com

 

[anniet]

And I just called and there was a message saying they are "temporarily closed".

 

[kddlm]

And I just called and there was a message saying they are "temporarily closed".

Probably have VOIP so if internet down so are phones.

 

[BruinEd03]

Could be linked to widespread outages: https://www.cnbc.com/2021/07/22/several-major-websites-go-down-in-widespread-internet-outage.html

 

[erionm]

Appears as if the issue has been resolved and the affected websites are back online.

 

[CarolMN]

Jut signed off the DVC Members' website and all was normal.

 

[Micca]

I have a suggestion: Let's just all assume that Disney IT isn't working, and if one of us stumbles on a day where it is up & running, we'll create a thread to alert everyone to log-in immediately to take care of your business. But wait...if everyone gets on at once, the system will crash. Back to the drawing board!

 

[crisi]

I have a suggestion: Let's just all assume that Disney IT isn't working, and if one of us stumbles on a day where it is up & running, we'll create a thread to alert everyone to log-in immediately to take care of your business. But wait...if everyone gets on at once, the system will crash. Back to the drawing board!

This had nothing to do with Disney IT. Akumai was down. If Akumai is down, about a third of the U.S. internet is down. Amazon Web Services was down - that's another huge percentage. There isn't much Disney IT can do about infrastructure problems outside of its control.

 

[bobbiwoz]

This morning at 7 AM, I was able to modify a reservation. Now, at 8:50 AM, I can’t even get in.

I have gotten the email regarding the new 7 AM reservation.

 

[CarolMN]

This morning at 7 AM, I was able to modify a reservation. Now, at 8:50 AM, I can’t even get in.

I have gotten the email regarding the new 7 AM reservation.

Probably just heavy traffic. I was just on and all seemed normal. No problem for me to sign earlier today, either.

Interesting at how fast cancellations get grabbed up. I was on about 7:30 am Eastern and saw 3 nights at BLT (11/28, 11/29 & 11/30) available in a Lake View Studio. Looked again about 8:30 am Eastern and they were gone. Can't help but wonder if the waitlist got them or if a stalker got lucky.

 

[Sandisw]

This morning at 7 AM, I was able to modify a reservation. Now, at 8:50 AM, I can’t even get in.

I have gotten the email regarding the new 7 AM reservation.

Its obvious now this migration was not for the purpose of updates. It never stated it was but still, I think we all were hoping it would at least work more consistently. Ugggg

 

[bobbiwoz]

Probably just heavy traffic. I was just on and all seemed normal.

Interesting at how fast cancellations get grabbed up. I was on about 7:30 am Eastern and saw 3 nights at BLT available (11/28, 11/29 & 11/30) in a Lake View Studio. Looked again about 8:30 am Eastern and they were gone. Can't help but wonder if the waitlist got them or if a stalker got lucky.

You are correct..I tried once again, and did what I needed.

DCL has announced they will begin sailing August 9!! We have two cruised for this year, and in each case I booked DVC just in case the cruises didn’t go. We feel confident that we can cancel the DVC part.

 

[crisi]

Its obvious now this migration was not for the purpose of updates. It never stated it was but still, I think we all were hoping it would at least work more consistently. Ugggg

You don't take a website down for two days in the modern era for mere updates. It was some sort of back end architecture change or version change to the core software. And that sort of thing causes more problems (initially) than it solves. There will be at least a few weeks of issues.

(My guess, a change to the architecture to support a move to microservices. Its the hot thing all big IT departments are doing and consulting companies are pushing. If done well, microservices will allow updates to be made seamlessly and regularly - what are major changes in traditional architecture are far more flexible minor changes. Done poorly, and every change will have unanticipated effects on other services. Always keep in mind that IT updates are often not customer facing at all)

 

[nasmith]

You don't take a website down for two days in the modern era for mere updates. It was some sort of back end architecture change or version change to the core software. And that sort of thing causes more problems (initially) than it solves. There will be at least a few weeks of issues.

(My guess, a change to the architecture to support a move to microservices. Its the hot thing all big IT departments are doing and consulting companies are pushing. If done well, microservices will allow updates to be made seamlessly and regularly - what are major changes in traditional architecture are far more flexible minor changes. Done poorly, and every change will have unanticipated effects on other services. Always keep in mind that IT updates are often not customer facing at all)

I hope a few weeks is all it takes, because I can't get into the site about 25% of the time- just get the white screen- or "This page isn't working". Aaaarrrrgggghhh...

 

[bobbiwoz]

Seven Dwarfs are working on the booking tool tight now.