We were DISSAPPOINTED with the Boardwalk Inn.

[lilyv]

I wish Disney (and other hotels) would put a little folding card on the tray, saying: "Please call __________ when you're ready to have your room service tray picked up."

 

[TLSnell1981]

I put my tray in the hallway if it's late and I don't want to get out of bed in my pjs to answer the door. I also leave the tray out if I'm getting ready to leave. I'm not sure if room service has a key to the rooms. BUT, I always call to inform them I am finished with my meal. I've never had a problem with having my tray/table being removed promptly.

 

[TimmyP]

We order room service quite a bit from the BWV/BCV when we're there -- and they've always told us to put the trays in the hall when we're done and to call room service to come get them.

Now, even though I do as they say it often takes them some time for the pick-up.

I'm surprised that room service doesn't send someone on a "tour" of the hallways in the middle of the night to pick them all up (assuming most room service is ordered at night)...

 

[missypie]

Housekeeping doesn't remove the trays. You are supposed to call room service when you are finished with your meal. You can leave it in your room or leave it outside. I think many people are unaware of this. It would help keep things a bit tidier.

This is a universal problem. When we stayed at the Embassy Suites in NYC, it was a huge problem...you'd see housekeeping and they'd just walk by the trays, but it really isn't their job. Too bad THEY won't call the room service folks.

Guests have such a great capacity to make even the nicest of hotels looks trashy. One morning last week at the Poly there was a big pile of wet pool towels in our elevator....jeez, some people as such slobs! When we stayed at the CR last time, the guests next to us would leave their pool towels in a pile outside their room every night.

 

[TLSnell1981]

Housekeeping can call to have trays removed.....but how often are they actually on the floor?

 

[missypie]

Housekeeping can call to have trays removed.....but how often are they actually on the floor?

I bet that at the super deluxe hotels of the world, they have employees whose only job is to constantly walk the halls and pick up/clean up. Because you're right-housekeeping cleans the rooms, then leaves that area, not to return until the next day.

One day on our trip to WDW, DH was sick and had the "Privacy Please" sign on the door all afternoon. When we finally all left the room, we called housekeeping and they said they had only two housekeepers on duty after 4 pm...for all of the Poly.

 

[goofygal531]

Just wondering ......

When was the walkway from MGM to BWI built? It wasn't there when I stayed at the Swan back in 00'.

 

[TLSnell1981]

Just wondering ......

When was the walkway from MGM to BWI built? It wasn't there when I stayed at the Swan back in 00'.

I think it actually opened in 2000.

 

[jade1]

That's a shame, looks so good from the outside. Never stayed there but it's suprising to hear.

 

[dvc at last !]

subscribing to read later....

 

[missypie]

Last week we looked at the Christmas decorations at every deluxe resort and I thought the ones at the BWI were the prettiest!

 

[Aristomommy]

I didn't see this problem at BWI the week before Thanksgiving. If we ordered room service, I called them to pick up the tray. I saw some breakfast trays in the morning, but they were gone by the time we left the parks. BWI is a beautiful resort and we enjoyed our entire stay. I think people were not calling room service for pick up. Our room was at the end of a long hallway and very secluded. I doubt CMs wander around the hallways constantly, that's why they ask you alert them when leaving a tray outside your room.

 

[Stinky_Pete]

I'm always learning new stuff on the DIS.

I always thought that the proper thing to do was to just leave the tray outside your door and Room Service would come by in a timely fashion (if the hotel was on the ball) to retrieve it. Like someone said, they should know where they dropped trays.

I would never have thought of calling room service to say "come pick up the tray" - I would have thought that would be kind of insulting. Kind of like telling someone how to do their job.

Now that I know I am supposed to call I guess I will. I wouldn't want anyone smelling my old food as they walked by in the hallway.

 

[J and R's mom]

Warning...my post will sound contradictory to itself.

We were married at Sea Breeze Point (the gazeebo on the Boardwalk) in April of 1999 and honeymooned at BWI. We LOVED the location but I was NOT impressed with the rooms. They were just too "busy" for me. Of the deluxe resorts, I most likely wouldn't pick it again...at least not as a first choice.

That being said...now that we're DVC members, BWVs are our FAVORITE of the DVC locations...mainly due to location (can walk/boat to MGM and EPCOT). Plus, it's hard to beat the boardwalk view rooms not to mention studio, 1br and 2br accomodations.

 

[marivaid]

I'm going to make some people scream but I'd pick POP over BWI anyday.

I thought I'd love this place but I ended up hating it. To me, the whole resort was snobby, the staff was either indifferent or downright rude. I thought the resort had no personality whatsoever. And yes, there were trays of dirty dishes in the hallway ALL THE TIME.
I understand they can't pick them up right away, but when it's there from 11pm 'til 2pm the next day, someone is not doing their job. I've never seen this at the Poly or AKL, or even POP.

 

[jade1]

I've never seen this at the Poly or AKL, or even POP.

You had me until then.

 

[Brenner965]

The Polynesian is not immune from the same thing. The last time we stayed there a battered and obviously discarded suitcase sat in the hallway near our door for three days before it was removed.

I don't think that I could have stood looking at that for three days. I would have done some self-service relocation and put it next to a trash container or something!

BTW, I travel quite a bit on business and stay in some nice hotels. This stuff in the hallway is an epidemic. I agree with those who posted that you should call to have it removed. Sure beats stewing about it!

 

[marivaid]

You had me until then.

Well, sorry, but I just haven't seen any. Granted we were only there twice, and for 3 days total (same length we were at BWI). I'm not saying POP is the cleanest resort ever, just that while we were there, I didn't see dirty trays and dishes in the hallways.

 

[CoachBagFanatic]

I don't think that I could have stood looking at that for three days. I would have done some self-service relocation and put it next to a trash container or something!

BTW, I travel quite a bit on business and stay in some nice hotels. This stuff in the hallway is an epidemic. I agree with those who posted that you should call to have it removed. Sure beats stewing about it!

Whenever we order room service I always call to have them come back and pick up the tray. If it is late, I clean the tray, throw the left over food (very rarely) in a plastic bag, tie it closed, keep the tray in our room and then wait until morning to call. If I see a tray near our room or in that vicinity that has sat there for a while say for a couple of hours, I will call and have it removed. Normally they come up right away and retrieve it.

 

[jade1]

Well, sorry, but I just haven't seen any. Granted we were only there twice, and for 3 days total (same length we were at BWI). I'm not saying POP is the cleanest resort ever, just that while we were there, I didn't see dirty trays and dishes in the hallways.

The lack of room service at POP may actually reduce the number of chances there will be dishes left for the room service staff to collect IMO.