Feb this year - I had a normal standard view room booked at the BC. I get off the ME bus shortly before 3 pm and as I'm walking up to the entrance, a young lady CM with a clipboard approaches me and asks my name. I tell her, and she says, "Good news, Ms. So&So, you've been upgraded to Club Level!" Total shock! I think I was kind of choking up, talking with her as we went up the elevator. I had a standard view CL room, 5th floor overlooking the front entrance, and it was perfect; walk straight ahead from the CL lobby and I was the last room on the right before the bend in the hall, so I had no one on my right and no one across from me. I didn't take as much advantage of the CL as I could/should have, but loved being able to grab a diet Coke from the fridge when I came back for afternoon breaks.