WDW COVID-19 Operational Changes- Reservation System-Rope Drop Procedures

[rosebudd21]

Those currently traveling July 11 - December 31, 2020 may request assistance beginning Monday, June 22.

How early on June 22 can we call to modify? Does anyone know? Right now I have tickets and a hotel reservation for August that I want to change to December and I'd like to do it ASAP so I can reserve park passes tomorrow. I have a feeling I'll have to wait until 7AM to change it, but is there any chance it could be earlier?

EDIT: oops PP beat me to it haha

 

[wilkydelts]

Rooms and Packages
At this time, we are temporarily pausing Disney Resort hotel reservations so we can focus on Guests with existing reservations (Disney Vacation Club Members can still make new reservations). We will resume new hotel reservations after that period of time.

Guests with reservations for travel through July 10 may request immediate assistance with modifying their plans for dates in 2020. Those currently traveling July 11 - December 31, 2020 may request assistance beginning Monday, June 22. Modifications into 2021 can be made beginning June 24.

To provide additional flexibility, we are waiving Disney-imposed change and cancellation fees up to the date of check-in for reservations with arrivals through October 3, 2020. If Guests need further assistance, they can reach us at the Disney Reservation Center through our online chat feature or by calling our reservation line.

If no action is taken for impacted stays, Disney will automatically cancel your reservation within 7 days of the original check-in date and process any refund due to the original form of payment. Please note that cancellation fees imposed by third-party suppliers, including airlines and rental cars, as well as non-refundable products like travel protection plans, are deducted from refundable amounts for Walt Disney Travel Company packages.

If you did not book through Disney directly, please contact your travel professional.

How do we know if we even need to modify for trips later in 2020? How do we know if our hotel reservation in October at CBR will be open?

 

[SMRT-1]

How do we know if we even need to modify for trips later in 2020? How do we know if our hotel reservation in October at CBR will be open?

According to the Disney website, Caribbean Beach reopens July 29.

https://disneyworld.disney.go.com/experience-updates/resorts/
Although they do include the disclaimer, "Please note that given the fluidity of the current environment, these dates are subject to change and Guests’ reservations could still be modified to other Disney Resort hotels if needed."

 

[P'colaBeachBum]

I just checked in, how Do I know if my reservation is “ impacted”?

 

[Sandisw]

I just checked in, how Do I know if my reservation is “ impacted”?

Look at the list of open resorts that have been announced.

 

[eeyoreandtink]

How can Disney prevent 10,000 people in a theme park from enforcing people to wear face coverings. Seems like a big task, unless you close the park down. Any thoughts?

Pretty easily. If you don't mask, you leave.

Frankly, I don't see what the huge deal about wearing a mask is. Several people on this thread have said its a deal breaker, even after it cools off. Are people really that uncomfortable in them? Don't want to deal with it? Or are there still people who think they aren't necessary in social situations? Students all over the country will be wearing them daily in class when we go back to school. and more and more businesses are requiring them for entry. I think we are all just going to have to adapt to wearing them for now, for the heath and safety of everyone.

 

[P'colaBeachBum]

Look at the list of open resorts that have been announced.

I saw the list and still confused since it goes to Oct.....my resort is AKL Jambo Non DVC for Nov. So do I need to change resorts?

 

[Sandisw]

I saw the list and still confused since it goes to Oct.....my resort is AKL Jambo Non DVC for Nov. So do I need to change resorts?

Unless it is announced open, then yes. Since you are not until November, you have time to wait and see.

The only reason to change now would be to make sure you have something in case that doesn’t open and nothing is available that you would want later on.

 

[eeyoreandtink]

I saw the list and still confused since it goes to Oct.....my resort is AKL Jambo Non DVC for Nov. So do I need to change resorts?

I would say yes based on the info on Disney's site as they say specifically the villas are reopening. To me that means DVC rooms only. I don't know that I would wait and see, particularly if your NOV trip is close to Thanksgiving.

 

[wisconsinmom]

OK, I have two DVC weekend reservations, Labor Day and Halloween weekends. DD has a 5 day park hopper and I have a 3 day park hopper. I was planning to upgrade the tickets to APs, obviously that isn't an option at the moment.

October is our top priority trip so tomorrow, I'll book 2 park days for that weekend.

Since she has a 5 day pass and I have a 3 day pass will I be able to book 2 park days for September and 1 park day for October?

 

[Lindersj]

My family (husband and boys 17 and 19) are having an impossible time wrapping their heads around No Parkhoppers/No Fastpasses/Pick-a-Park-a-Day. We have 5 days in December a week before Christmas. I asked them to prioritize parks, including which to do twice.

Deer. In. Headlights.

Finally decided AK twice, and hope it works out to get parks every day.

 

[Cloudless Nights]

Just looking into making park reservations and ADRs for family because they unexpectedly can't book for themselves tomorrow (they are going July 15-23). It's all over the phone, right? I should call at 7am tomorrow? Nothing on the website?

Also two of them have APs, but one only has a 9-day ticket. I'll only be able to book 9 days for all of them because they are in the same party, correct?

 

[JessicaW1234]

Rooms and Packages
At this time, we are temporarily pausing Disney Resort hotel reservations so we can focus on Guests with existing reservations (Disney Vacation Club Members can still make new reservations). We will resume new hotel reservations after that period of time.

Guests with reservations for travel through July 10 may request immediate assistance with modifying their plans for dates in 2020. Those currently traveling July 11 - December 31, 2020 may request assistance beginning Monday, June 22. Modifications into 2021 can be made beginning June 24.

To provide additional flexibility, we are waiving Disney-imposed change and cancellation fees up to the date of check-in for reservations with arrivals through October 3, 2020. If Guests need further assistance, they can reach us at the Disney Reservation Center through our online chat feature or by calling our reservation line.

If no action is taken for impacted stays, Disney will automatically cancel your reservation within 7 days of the original check-in date and process any refund due to the original form of payment. Please note that cancellation fees imposed by third-party suppliers, including airlines and rental cars, as well as non-refundable products like travel protection plans, are deducted from refundable amounts for Walt Disney Travel Company packages.

If you did not book through Disney directly, please contact your travel professional.

Thank you- do you know if the choices we have for rebooking are just the resorts listed on the reopening list or also the DVC villas if they are available? (i.e. Boardwalk villa even though boardwalk resort not open until 10/1)

 

[soniam]

Just looking into this for family because they unexpectedly can't book for themselves tomorrow (they are going July 15-23). It's all over the phone, right? I should call at 7am tomorrow? Nothing on the website?

Also two of them have APs, but one only has a 9-day ticket. I'll only be able to book 9 days for all of them because they are in the same party, correct?

Park reservations on website. Hotel changes on phone.

 

[marx]

Thanks! Did they say what time you can begin calling?

7am

 

[ClapYourHands]

Just looking into this for family because they unexpectedly can't book for themselves tomorrow (they are going July 15-23). It's all over the phone, right? I should call at 7am tomorrow? Nothing on the website?

Also two of them have APs, but one only has a 9-day ticket. I'll only be able to book 9 days for all of them because they are in the same party, correct?

The park reservations is on the website.
Changing resort reservations is on the phone.

If they are onsite, you can book the 9 days for all. If they are offsite, the AP holders will be limited to 3 days but the 9-day holder can have 9 reservations, but then you can’t book until Wednesday

 

[Cloudless Nights]

Park reservations on website. Hotel changes on phone.

Thank you. Will I assume a link will go live or is there already a link I'm missing? What about ADRs? I'm sorry for the questions - I've been out of the loop since I myself don't have a trip planned, by my family begged me for help booking things an hour ago...

 

[ClapYourHands]

Thank you. Will I assume a link will go live or is there already a link I'm missing? What about ADRs? I'm sorry for the questions - I've been out of the loop since I myself don't have a trip planned, by my family begged me for help booking things an hour ago...

At this point there don’t seem to be ADRs. You can’t book them anyway until you have a reservation at that park for that day.

 

[Cloudless Nights]

And what if I made the 9-day person his own party? Could I make the full trip reservations for the two APs and then try to make a separate party for the 9-day person (hoping there are still spots left)?

 

[soniam]

Thank you. Will I assume a link will go live or is there already a link I'm missing? What about ADRs? I'm sorry for the questions - I've been out of the loop since I myself don't have a trip planned, by my family begged me for help booking things an hour ago...

Go to WDW website. Possibly banner at the top or maybe link in the MDE pull down on the right. Nothing about park ADRs yet. Disney Springs ADRs are available 60 days outs. Don't worry. I have been following and something new comes up every 5 minutes.