WDW COVID-19 Operational Changes- Reservation System-Rope Drop Procedures

[tinkerhon]

Is there a list of what restaurants are open?

If nothing else , there is always the "I love you brisket" !

https://www.getyarn.io/yarn-clip/afcaabec-f7ad-45d6-a72b-01e0d3021286

 

[02AggieGirl]

Make sure you check the new menus on the open restaurants-- they've reduced A LOT of menu items. Don't go in thinking that it's the same as it was before Covid.

I'm a little concerned about reduced menu as we have kids with food allergies and the menu was already limited as it was

 

[Mom2Anna&Elsa]

I'm a little concerned about reduced menu as we have kids with food allergies and the menu was already limited as it was

That makes it even tougher!

I had considered booking a Topolino's breakfast for a 'character experience' while there, but one look at the new menu and I said "absolutely not". I'm not paying $42 per adult for scrambled eggs and bacon while painter Mickey waves from 6 feet away. Nope, nope, nope.

 

[yankeesfan123]

My hold was right around 2 hrs and 25 minutes.

The cast member that answered wasn’t regular dining, and confirmed they are not fully staffed. She was as giddy as I was to make reservations.

She said so far there’s so few people coming that everything is smooth. I told her she was like Oprah granting first pick reservations! To drive home the limited people making reservations, all my dining confirmation numbers are in sequential order.

So the wait is long, but the rewards are great as it doesn’t seem like anyone in the prepark window is limited in snagging their dining!

Almost sounds like there’s one person answering phones!

 

[TXMemaw]

What a morning - reminds of me of the day that F&W opens for bookings! After being disconnected while talking to the CM on my first call and having to call back, we were able to get the 3 reservations we wanted for the Fourth of July weekend. Called DVC at 7:00 and was talking to the CM in about 12 minutes. At that time, I was still on hold with the Disney Dining number and it showed I'd been on hold for 1 hour and 47 minutes.

Our Gold Annual passes also have the new expiration date on them so now we're good to go for our trip in August. Hopefully we'll be able to make the dining reservations for those online sometime soon.

Good luck everyone calling in today!

 

[anna0513]

Just to clarify....you can only get reservations if you are staying on property right now right?

 

[yulilin3]

Just to clarify....you can only get reservations if you are staying on property right now right?

correct. And only if your reservation falls before July 10th
Guests with Disney Resort hotel reservations for arrivals June 22 through July 10, 2020 can make dining reservations for select Walt Disney World Resort hotel and available Disney Springs dining locations beginning June 18, 2020. Call the Disney Reservation Center at (407) 824-1391 to check availability and make reservations. Or, if you’re a Disney Vacation Club Member, call Member Services at (800) 800-9800. Guests under 18 years of age must have parent or guardian permission to call.
Note: At this time, a valid Disney Resort hotel reservation will be required to make dining reservations.

 

[LovingPooh]

Can anyone verify that they were able to get reservations past July 11. A friend of mine that is a DVC member said she was able to do her Reservations for dining for her vacation stating July 16.

 

[Zeus'Headache]

Can anyone verify that they were able to get reservations past July 11. A friend of mine that is a DVC member said she was able to do her Reservations for dining for her vacation stating July 16.

She called the DVC line, and was able to make reservations for her hotel reservation check in on July 16 through the length of her trip? I’m going to be very upset if this is the case and everyone else has to just sit by and wait when they said only June 22-July 10 are the dates available.

 

[02AggieGirl]

Can anyone verify that they were able to get reservations past July 11. A friend of mine that is a DVC member said she was able to do her Reservations for dining for her vacation stating July 16.

It wasn't just DS restaurants?

 

[LovingPooh]

No, it wasn’t just Disney springs restaurants. I am going to call myself when I get off work. I am also a DVC member and want to see what they will tell me, my vacation starts July 12

 

[reposado]

All this drama for mediocre overpriced food just because a few characters are present... We are all disney fans but you people are nuts.

 

[Zeus'Headache]

All this drama for mediocre overpriced food just because a few characters are present... We are all disney fans but you people are nuts.

Everyone has their own opinions, and frankly I’m proud to be a Disney ‘nut.’ Getting up for ADRs is exciting!

 

[Ecomommy09]

All this drama for mediocre overpriced food just because a few characters are present... We are all disney fans but you people are nuts.

If you can’t say something nice....

 

[katyringo]

My completly not based on anything thoughts on how this will go down:

tomorrow Disney will announce the reservation system.You won’t actually make reservations but will learn how to. It will be a quick turn around tho for guests coming soon. Like next week reservations will open for everyone. I think they will do 90 days before your trip but who knows.

by the end of next week they will release ADR’s in the parks for 60 days out.

allll of this is completly speculation.

 

[Sandisw]

No, it wasn’t just Disney springs restaurants. I am going to call myself when I get off work. I am also a DVC member and want to see what they will tell me, my vacation starts July 12

The CM from MS this morning verified I had a stay within the correct dates before she would do dining,

So, if the person got it done, it was in error, but the CM I talked to discussed the email they got and it specifically said only for days through the 10th.

 

[puffkin]

The CM from MS this morning verified I had a stay within the correct dates before she would do dining,

So, if the person got it done, it was in error, but the CM I talked to discussed the email they got and it specifically said only for days through the 10th.

PURELY speculation, but I am guessing they didn't really change the ADR system, so technically they can book past the 10th which is why they are having the CM's do it over the phone for this limited time period. I just can't imagine that they would spend a lot of money and time to program it for such a special circumstance, so are using human intervention instead to manually control it. My guess is the only programming they really changed was to the 60 days rather than 180 and they will "turn on" the online ADR when they are ready to, probably with or shortly after the park reservation system goes live.

 

[Sandisw]

PURELY speculation, but I am guessing they didn't really change the ADR system, so technically they can book past the 10th which is why they are having the CM's do it over the phone for this limited time period. I just can't imagine that they would spend a lot of money and time to program it for such a special circumstance, so are using human intervention instead to manually control it. My guess is the only programming they really changed was to the 60 days rather than 180 and they will "turn on" the online ADR when they are ready to, probably with or shortly after the park reservation system goes live.

I agree, it would make no sense to change it all. But, it would still mean a CM made the error and not that somehow a DVC member is getting a jump by calling MS!

 

[yulilin3]

PURELY speculation, but I am guessing they didn't really change the ADR system, so technically they can book past the 10th which is why they are having the CM's do it over the phone for this limited time period. I just can't imagine that they would spend a lot of money and time to program it for such a special circumstance, so are using human intervention instead to manually control it. My guess is the only programming they really changed was to the 60 days rather than 180 and they will "turn on" the online ADR when they are ready to, probably with or shortly after the park reservation system goes live.

I think they made additional changes.
I have a reservation for B&C and on my MDE it says change or cancel reservation, and I can go into the change area but nothing is popping up for me to change it to any other dates, so something else has been modified in there

 

[marx]

PURELY speculation, but I am guessing they didn't really change the ADR system, so technically they can book past the 10th which is why they are having the CM's do it over the phone for this limited time period. I just can't imagine that they would spend a lot of money and time to program it for such a special circumstance, so are using human intervention instead to manually control it. My guess is the only programming they really changed was to the 60 days rather than 180 and they will "turn on" the online ADR when they are ready to, probably with or shortly after the park reservation system goes live.

I'm certain this is the case. I posted earlier about why I thought you have to call to make dining (if staying prior to 7/11). Disney IT could not segregate DS dining availability from Resort - so someone like me who has a stay in August should only be able to book DS IF online booking was available. Therefore, the need for calls. But, the ADR system is likely open for the full 60 days for Resort and DS dining. (Again, Disney IT). It is up to the CM to implement correctly.