WDW COVID-19 Operational Changes- Reservation System-Rope Drop Procedures

[ILoveMyDVC]

My 60 day fast pass window is supposed to be this Sunday, and still have no idea which parks I am allowed to attend and on which days. I'm so irritated with how badly Disney is handling this.

It's beyond ridiculous and incompetent

 

[MomOTwins]

It's beyond ridiculous and incompetent

You'd think they'd at least have some news about those soft openings they promised. That could be happening in just a few weeks.

 

[twinmom13]

I got a survey for my July trip. It asked about whether I would be using Disney transportation, which of the safety protocols I was aware of and if I would be coming in July even with all the protocols.

We are arriving July 19th as well! No survey here either

I got the same one for October. Maybe it is random?

 

[lilypgirl]

we are supposed to check in July 10 and have not received a survey. seems odd to me. We‘re planning on canceling, anyway, but I would think I would have received something.

I am July 18th through 25th part DVC part cash room at Pop no survey either.

 

[Racheldb]

It's beyond ridiculous and incompetent

I totally get it! My reservation is 24 days away and I have no info. Haven't even been able to modify my reservation yet. Trying not to get too frustrated and upset, but I'm starting to lose that battle.

 

[RangerPooh]

We have DVC and cash reservations July 11-24 and then DVC ressies for Oct and Nov and no survey.

 

[Melodious]

I got both surveys. We're traveling in September, rented DVC points and added one night at Contemporary. Seems random

 

[hereforthechurros]

I got both surveys. We're traveling in September, rented DVC points and added one night at Contemporary. Seems random

Very random. We have a three night stay in August booked through Disney and didn't receive a survey. We never do though, only the post stay surveys. It's either completely chosen at random or based on metrics we aren't privy too.

Has anyone with the 35% room discount (free dining recovery offer) received a survey?

 

[puffkin]

No survey either. I am guessing it is random or some metric we don't tic the boxes for. We are DVC and booked on points first week of August with 5 day base tickets linked. The only time we have ever gotten a survey that wasn't post trip was when we were AP holders.

 

[tinkerbelletreasure]

I’m scheduled August 9-14 and when I checked MDE this morning, I had a new prompt to confirm my online check in despite the fact that I did it months ago. Nothing’s changed and it said I was good to head straight to my room upon check in. But I thought I’d mention the new prompt here.

 

[MomOTwins]

I’m scheduled August 9-14 and when I checked MDE this morning, I had a new prompt to confirm my online check in despite the fact that I did it months ago. Nothing’s changed and it said I was good to head straight to my room upon check in. But I thought I’d mention the new prompt here.

We're staying August 8-14 and have no such prompt. No rhyme or reason to it...

 

[LiteBrite]

That is legalize.

I'll go ahead and apologize for being "that person", but I've seen this spelling numerous times and it's driving me crazy.

"Legalize" (pronounced legal eyes) is a real word that means to make something legal. I think what you're going for here is "legalese" (pronounced legal ease), which is a made up word that means language created to explain lawyer stuff. You can equate this to the spelling of "Portugese", the language of Portugal.

Sorry again, that is all.

 

[TISHLOVESDISNEY]

I’m scheduled August 9-14 and when I checked MDE this morning, I had a new prompt to confirm my online check in despite the fact that I did it months ago. Nothing’s changed and it said I was good to head straight to my room upon check in. But I thought I’d mention the new prompt here.

Yesterday when I got on the app, a pop up window said something about doing online check in and social distancing.
My check in is August 3 and I had already done it, but that pop up window was new for me.

 

[Leigh L]

Yesterday when I got on the app, a pop up window said something about doing online check in and social distancing.
My check in is August 3 and I had already done it, but that pop up window was new for me.

Ditto! I think I'd opened MDE a day or two before that (I mostly use the website) and it wasn't there until I was checking on my tickets to see if any codes have been added. I had previously completed the check-in as well.

 

[TISHLOVESDISNEY]

Adding, I too did not get the survey, but I assume it is because Disney knows that have me wrapped around Mickey's big white finger...

 

[imjustafatkid]

I totally get it! My reservation is 24 days away and I have no info. Haven't even been able to modify my reservation yet. Trying not to get too frustrated and upset, but I'm starting to lose that battle.

It makes no sense. How is every company except Disney able to handle this? They look like they thought they'd never be able to reopen.

 

[Chrizwald]

I'll go ahead and apologize for being "that person", but I've seen this spelling numerous times and it's driving me crazy.

"Legalize" (pronounced legal eyes) is a real word that means to make something legal. I think what you're going for here is "legalese" (pronounced legal ease), which is a made up word that means language created to explain lawyer stuff. You can equate this to the spelling of "Portugese", the language of Portugal.

Sorry again, that is all.

I was trying to think of a tactful way to say it, and i just couldn't.

Thank you.

 

[MimiDee905]

Didn't get a survey (staying at Pop starting July 27) but did get a shipping notification in my email this morning for magic bands. Anyone else?

 

[lilypgirl]

I’m scheduled August 9-14 and when I checked MDE this morning, I had a new prompt to confirm my online check in despite the fact that I did it months ago. Nothing’s changed and it said I was good to head straight to my room upon check in. But I thought I’d mention the new

Didn't get a survey (staying at Pop starting July 27) but did get a shipping notification in my email this morning for magic bands. Anyone else?

Mine still says pick up at desk which is odd because of online no contact check in.

 

[LovingPooh]

I did not get a survey. We are arriving July 12, and are DVC members.