godchaser
disaddict
- Joined
- Jan 30, 2013
- Messages
- 106
WDW called me back!!
My family and I just took our annual WDW vacation earlier this month (August), had a great time as always, stayed 6 days and 6 nights at PORS, really nice resort. Well, not long after we got home I received the typical email from WDW asking if we would like to take a survey about our trip, well, I took the time to complete it and I included the following suggestions:
- Please consider instituting buses that go from park-to-park. We always purchase the Park Hopper option but it takes an hour or longer for us to ride a bus to a resort and then hop another bus to the next park, which makes using the Park Hopper passes very difficult.
- It would be nice if each bus displayed all the stops that it will make during its route. Its frustrating when you get on a bus expecting it to go to the park advertised at the bus stop only to unknowingly stop at 4 more places on the way. A simple sign or announcement by the driver or electronic message screen letting riders know there are X number of stops or list the stops in order will eliminate that frustration. (I know, I know, Im impatient, DW reminds me of that often (LOL), but I like to know where all my bus is going during its route so I can mentally prepare to be on it for a long or short trip)
And just to confirm with WDW that they do not offer park-to-park buses I called and spoke with a Castmember and they confirmed it. They also gave me the following email address to forward my suggestions to; wdw.guest.communications@disneyworld.com; I sent the email not really sure what to expect, if anything. Well, about a week or so later someone from WDW actually called me about my suggestions. We discussed them for about 10-15 minutes and the Castmember said she thought the suggestions were good and she would forward them to their transportation division for consideration.
My reaction: WAHOOOOO!! Would love to be able to get ffrom park-to-park quicker, make it easier to enjoy AK and then hop over to MK for the fireworks, or HS for Fantasmic, and get to ADR's easier. Also, I really appreciated WDW taking the time to read what their customers think and to call, that spoke volumes to me about the kind of company WDW is.
So if you have suggestions use the above email, if you dont just email them showing support for the park-to-park bus idea.
Love WDW!! Peace.
My family and I just took our annual WDW vacation earlier this month (August), had a great time as always, stayed 6 days and 6 nights at PORS, really nice resort. Well, not long after we got home I received the typical email from WDW asking if we would like to take a survey about our trip, well, I took the time to complete it and I included the following suggestions:
- Please consider instituting buses that go from park-to-park. We always purchase the Park Hopper option but it takes an hour or longer for us to ride a bus to a resort and then hop another bus to the next park, which makes using the Park Hopper passes very difficult.
- It would be nice if each bus displayed all the stops that it will make during its route. Its frustrating when you get on a bus expecting it to go to the park advertised at the bus stop only to unknowingly stop at 4 more places on the way. A simple sign or announcement by the driver or electronic message screen letting riders know there are X number of stops or list the stops in order will eliminate that frustration. (I know, I know, Im impatient, DW reminds me of that often (LOL), but I like to know where all my bus is going during its route so I can mentally prepare to be on it for a long or short trip)
And just to confirm with WDW that they do not offer park-to-park buses I called and spoke with a Castmember and they confirmed it. They also gave me the following email address to forward my suggestions to; wdw.guest.communications@disneyworld.com; I sent the email not really sure what to expect, if anything. Well, about a week or so later someone from WDW actually called me about my suggestions. We discussed them for about 10-15 minutes and the Castmember said she thought the suggestions were good and she would forward them to their transportation division for consideration.
My reaction: WAHOOOOO!! Would love to be able to get ffrom park-to-park quicker, make it easier to enjoy AK and then hop over to MK for the fireworks, or HS for Fantasmic, and get to ADR's easier. Also, I really appreciated WDW taking the time to read what their customers think and to call, that spoke volumes to me about the kind of company WDW is.
So if you have suggestions use the above email, if you dont just email them showing support for the park-to-park bus idea.
Love WDW!! Peace.