marivaid
My mother is a Pluto molester.
- Joined
- Sep 12, 2006
- Messages
- 3,649
We had a really bad experience leaving MGM last May. We (My mom, my dad, my 6 year old wheelchair bound son and I) were leaving the park at about 3:30 PM. It was so hot and humid that day. The bus driver had loaded and was about to take off and saw my dad and I (not seeing my mom and my son in the wheelchair) and the driver opened the door for us to hop on. I said "My son is in a wheelchair." The driver looks back into the bus, turns to me and said "We are full." and drives away. My 6 year old cried thinking we were not going to have a ride back to our hotel. I made note of the bus number and time and called Disney transportation as soon as we got back to POFQ and reported him. Within 10 minutes the manager of transportation was at our doorstep and apologized and brought treats (fastpasses, pins and stickers, and a watch) for Noah and Brady. Brady was at the hotel napping with DH while we were at MGM.
I would not have been upset if the driver had said he would call for another bus, not to mention the bus was not completely full. What a hard lesson it was that day for a 6 year old. Ever since that incident, I am always leary when approaching a bus, worrying about what they will say. We have 9 days until our next trip and hope we don't have that incident again.
FTR- I did not report the man expecting treats for the kids. I wanted that driver reprimanded or even fired. Behavior like that is completely unacceptable.
I have to be honest with you, I don't understand why you think the driver should be fired. You can only put 2 wheelchairs securely in 1 bus. It's very possible both spots were taken, so in order for your family to go on the bus someone else in a wheelchair would have had to get off.
Whether the bus was completly full or not, drivers are probably not allowed to let a 3rd wheelchair on if it can't be secured.
He could, however, have been nicer and told you that while this bus was full, there would be another one coming shortly.