Bibbidi_Boo
DIS Veteran
- Joined
- Feb 4, 2022
- Messages
- 1,202
So it was a mess lol. At 6 am you could add the pass to your cart but almost no one could check out, then they took the site down so everyone was getting the Dwarves page unless you had tried to purchase, then you were in infinite spinning on the Woody page. Just before 9 am they dropped anyone who was still getting the dwarves page into a virtual queue. Anyone who had managed to get AP's in their cart and was stuck on the Woody page, finally were able to check out.
You could only buy new AP's online, if you wanted to upgrade tickets you had to call. Folks posting said that hold times were pretty long (2 hours ish) but most everyone who called in was successful in upgrading to AP's. I am a FL res as well as DVC and the only passes available to me to purchase were Pixie (which we already have) and Sorcerer. The others said "currently unavailable".
I saw the chaos going on when I got up at 6 and decided to wait, a little after 9 I hopped in the queue and was able to get to the AP purchase screen in about 45 minutes and purchased our sorcerer passes without any errors or issues.
I really hope they have fixed the process for the 20th!
Technically the wording was no earlier than 6am, so in reality was 9am was the actual time to start purchasing...lol