shovan said:
SueM, We are recent DVC owners at the BC. (We were told before purchasing that the pool was accessable but we should have checked into it further.)
We felt a pool WC would have worked better than what they offered us. They offered to lift him out of his power WC & "bump" him down the steps! This was a small female lifeguard who offered this solution! Also, the sandy pool wading area appeared to be zero entry, which my DH was interested in, but for children a pool chair should have been available.
I agree that what they offered is not adequate. I think (but am not sure) that they look at that small wading area as accessible - although it's only an accessible area for children. And they probably also counted the bump steps, although it's only accessible for people with certain abilities.
My DH has done lots of research on this since the trip. He wrote several letters in hopes that WDW & DVC would consider the matter further. There is no reason for them to not have water powered lift systems at the pools that are not zero entry. It would be a not very expensive simple solution.
I did not see this, but on our last trip to SSR in October, my DH saw them using a portable powered lift to transfer someone into the pool there. I know that they have a lift for the hot tub, but he said what he saw was someone being transferred into the main pool.
In his research, he found that Disney Imagineers were actually part of the corp. group who helped draw up the latest ADA pool guidelines. (These are still just guidelines & not law, so not required.) In the guidelines it was recommended that all pools have either zero entry or a powered lift system. So why they decided to put in just those transfer steps is a mystery to us.
That part is very interesting. I also wonder why they decided to put in only the transfer steps?
Just a quick internet search showed several kinds of
portable pool lifts that would appear to work for the pools without zero entry.
I'm sure we could go to another resort pool. It's just a shame that we would have to do that.

It is not equal to having accessibility at the main pool at the resort you are staying at, but at least it is an option.
So do you know which WDW resorts (DVC or other)have zero entry pools? For the main pools not just a wading area? We are only familiar with the Polynesian were the main pool is a zero entry pool.
Maybe a thread with details on pool access would be a good idea.
SSR has zero entry (as was already mentioned). I have been in it when the resort first opened and did
not think it was deeper than 3 feet. When we went in October, we did not go in the pool, but I did look at it pretty carefully and the area all around the edges of the pool are no deeper than 3 feet, but there is an area in the center that is up to 5 feet.
Other resorts with zero entry pools are Polynesian (which you already know about),
Animal Kingdom Lodge (click for a picture) , and Grand Floridian.