We stayed at CSR in April and tried the PM for lunch our first day and breakfast another time. The lunch was an unpleasant experience. DH ordered a pizza for ds8 and was told to come back in 10 minutes. Ordered his lunch and brought it to the table, started eating and went back for pizza. The staff had given it away. Even questioned whether DH had actually ordered it. He came back for the ticket to show them and ordered again, refusing to move from the line for fear of losing it again. Meanwhile, his lunch is getting cold and ds3 hasn't eaten yet because I don't want to leave the table w/ no one there. Waits and waits, finally staff opens oven to find that our (and a bunch of other) pizza is burned to a crisp. DH is really mad and comes back fuming that he wants to leave. I take the ticket to manager and explain. Ask for pizza stamp to be negated so I can order him something else. We've now been sittiing for well over 1/2 hour. He crosses it out and initials. I then say that because of this incident, DH's lunch is stone cold. His response...well, we're very busy here now. Nothing, no offer of a replacement. I go back and order ds8 and me (to share w/ ds3) the burger meal. I then tell dh. Meanwhile, server comes over and asks what is going on. I explain. She takes ticket and dh's lunch, comes back w/ a completely new meal and says that it's all taken care of. Refuses to give me the ticket and comped all the meals.
I was appalled at the managers attitude and the lack of organization at each of the stations at the market. While the food was decent and the portion and selection large and varied, the hassle we had with 2 hungry kids at 11:30 in the morning wasn't worth a return trip. I did leave the server an additional tip for her help because she was the only one that seemed to care.
So the moral is...if you're ordering pizza, order it first, wait for it and then order your other meals.