Walmart Pick-up

[Chaoster]

If you ordered something ship to store for pick-up but never pick it up how do you get a refund?

 

[a1tinkfans]

its on your charge card, go to store, get it and then
return it...wahla

 

[Chaoster]

How long do they keep the item? It's way past the pick-up date.

 

[dizluvah]

I would reread your pickup notification email - it might have some details or at least a customer service link or phone to contact them...

 

[disneychrista]

According to Walmart.com

Once your order arrives and is scanned in at the store, you will have 14 days to pick it up before it is returned to the distributor. If it is returned to the distributor, we will issue a full refund.

 

[pinkxray]

There is supposed to be a week until they cancel the order when not picked up.

I ordered something for xmas and went to pick it up, but was waiting for about 30 minutes and no one came to the site to store area even though they continuosly paged someone. The order was supposed to be cancelled on Dec 26 but I haven't recieved an email or notice that it was. I emailed customer service and they stated it could take 7 business days after being cancelled to get a refund. I figure I will give it a few extra days and then call or go to the store again, but I am hoping it will refund soon. It is so annoying that it is taking so long.