Waitlist

[TeeterTots]

What happens if your wait list comes through? Does MS call you or email? Will it just show on your vacation page?

 

[erionm]

MS no longer calls to verify if you still want the wait listed dates, they now automatically confirm the new reservation.

It will show up on the member website and you may or may not get an email confirmation for the new reservation. For me, email confirmations for wait lists have been hit or miss.

 

[TeeterTots]

Good to know. Thanks

 

[elgerber]

My last waitlist just showed up on the website. I got the email a couple of days later.

 

[CMouser]

Mine came through today! I did get an email

 

[yeahdisney]

My wait list came though today too. I got an email.

 

[asunutgirl]

Just put myself on the waitlist for 1 night at Aulani. We had to change our travel dates due to a conflict and I dropped 2 nights at the end but there was nothing at the beginning of our trip. Do waitlists like that ever come through?

We plan to travel that day anyway and stay somewhere else if we have to but I would really love it if that wait list comes through. Sigh...

 

[Canadian Disney Mom]

I think they do call sometimes if they have questions. I got a call in the fall because I had two waitlists going, one matched and the CM was confused about what I wanted so they called to confirm.

 

[disneynutz]

What happens if your wait list comes through? Does MS call you or email? Will it just show on your vacation page?

No phone call but you might get an email depending on which CM is working the waitlist reservations.

Bill

 

[ccbloom]

We didn't get a call or an email, and we didn't even know it went through until our recent stay last week after we checked in. I even checked the waitlist prior to leaving. The VERY annoying part of it was that we were staying in a 1BR BW View at BWV for 4 nights. We had to book the first night with cash, same room category, to make sure we got the same room, and MS said we wouldn't have to physically check out since it was the same category. Not a huge deal, and I'm thankful to use DVC points vs. $500 cash, but the MS rep had put our waitlist request as a GARDEN view, which would have made us change the room on our last night. We had absolutely NO notification of this until the concierge called us. Luckily, they let us stay in the BW view room the entire stay after I complained.

 

[disneynutz]

We didn't get a call or an email, and we didn't even know it went through until our recent stay last week after we checked in. I even checked the waitlist prior to leaving. The VERY annoying part of it was that we were staying in a 1BR BW View at BWV for 4 nights. We had to book the first night with cash, same room category, to make sure we got the same room, and MS said we wouldn't have to physically check out since it was the same category. Not a huge deal, and I'm thankful to use DVC points vs. $500 cash, but the MS rep had put our waitlist request as a GARDEN view, which would have made us change the room on our last night. We had absolutely NO notification of this until the concierge called us. Luckily, they let us stay in the BW view room the entire stay after I complained.

I hope that you contact member satisfaction and let them know about their failure!

Nice of the resort step up and help out.

Bill

 

[ccbloom]

I hope that you contact member satisfaction and let them know about their failure!

Nice of the resort step up and help out.

Bill

Once I decompress from the this trip, and acknowledge all of the snow we got while away, I will be calling. I do admit that our stay was a bit crazy because we booked so late, and I was on the phone with MS for about 90 minutes one night figuring it all out.

I thought the shortest WL window was 7 days? We left on a Monday, which is when I last checked to see if our WL went through, and it hadn't, and I checked all 3 of our Resort Reservations to make sure everything was corred. Why I didn't notice that it was garden view now, I'm not sure. We checked in for this specific reservation on Friday, and the WL had gone through.

 

[disneynutz]

Once I decompress from the this trip, and acknowledge all of the snow we got while away, I will be calling. I do admit that our stay was a bit crazy because we booked so late, and I was on the phone with MS for about 90 minutes one night figuring it all out.

I thought the shortest WL window was 7 days? We left on a Monday, which is when I last checked to see if our WL went through, and it hadn't, and I checked all 3 of our Resort Reservations to make sure everything was corred. Why I didn't notice that it was garden view now, I'm not sure. We checked in for this specific reservation on Friday, and the WL had gone through.

I grow tired of having to double check that MS did their job correctly and worrying that we will have room issues. This isn't what we signed up for and this shouldn't be acceptable to anyone.

Make sure that you contact member satisfaction, not member services.

Bill

 

[ccbloom]

I grow tired of having to double check that MS did their job correctly and worrying that we will have room issues. This isn't what we signed up for and this shouldn't be acceptable to anyone.

Make sure that you contact member satisfaction, not member services.

Bill

Definitely will! Thanks!

 

[AnnaS]

A couple of days ago I checked my waitlist on the website and it had not come through. 10 mins. later, I had an email welcoming me to HH. Sure enough - it had my new dates.