Depends. Ive gone over 2 or 3 times now, to ask basic questions, and theres always been someone there. They prefer that you call for an appointment first, if you want in depth answers, tours etc. Ive never had a problem talking to someone.Last time we were over there, we were tracking down a particular song,(we live in the area) and one of the planners, was more then helpful, and even went to talk to the acompianist that was setting up for the wedding that day.
With that said, they know nothing about cruise weddings, and they have no books,info etc.All they have had, is a phone number to call.