kylie
Mouseketeer
- Joined
- May 12, 2000
- Messages
- 236
I paid the balance of our forthcomming trip this morning. Foolishly I priced the same holiday booking it today - It is £500 pounds cheaper today than when it was booked last year dispite the increase in fuel charge.
I phoned CS and got the expected result - we would not charge you extra if the holiday was more expensive therefore no reduction. Fine I replied if we were talking about £100 but £500 then they made a refrence to the contract etc and finaly advised to write to customer services.
It is common knowledge that Virgin have been on the decline for a number of years. I have traveled the Orlando route more than a dozen times. Three of these in the last 12 months and I would be coming round to the position that virgin will be the last place to look and that the decline is terminnal Viva BA!!!
sorry for the rant
I phoned CS and got the expected result - we would not charge you extra if the holiday was more expensive therefore no reduction. Fine I replied if we were talking about £100 but £500 then they made a refrence to the contract etc and finaly advised to write to customer services.
It is common knowledge that Virgin have been on the decline for a number of years. I have traveled the Orlando route more than a dozen times. Three of these in the last 12 months and I would be coming round to the position that virgin will be the last place to look and that the decline is terminnal Viva BA!!!
sorry for the rant