So, with the Star Wars series 4 now available online I decided to go for it and bought a full tray. I figured I could sell the second set to recoup some of my money.
Well, I opened all the boxes and found that instead of getting one figure in triplicate I got two! So, I didnt have a full second set. I got three Han Solos and three Snowtroopers.
I contacted Disneystore.com (not easy to find their phone number) and after speaking to a supervisor, and after first suggesting I return the tray (already sold out so I would get nothing) for my money back, they offered me 15% off of the order. I took this and bought the replacement figure on eBay.
Just make sure if you buy a tray that this doesn't happen to you.