Viator

[mort1331]

Found this site. Is it legit? I ask for couple of reasons. I can pay in Can$, I can pay later, some activities work out cheaper, and free cancellation.
So this helps with planning and paying if its legit.
Thanks

 

[jenpink]

I have used Viator in other cities with no problems at all.

 

[JAM9842]

We have used Viator in several places without any issues.

 

[mort1331]

Thanks..going to go for it..many plusses

 

[chicagodisneyguy]

We've used viator for years. Good website and great amount of tours.

 

[bwvBound]

+1: We've used Viator during our travels in various cities. We've had nothing but great service!

 

[abdgeek]

I’ve booked tours through Viator for years and only had one problem, that was resolved when I called their customer service number. They are owned by TripAdvisor, so it is a quality product. I like that they now offer a book now pay later option. I used it on my last trip to Hawaii and they charged my credit card on the day promised. However, I did get an email from them beforehand saying my card was charged before it was supposed to but there was no evidence on my statement. I called them and they verified the day my card would be charged. I think the email just wasn’t in concert with the charge date. Make sure you check the fine print before you book. All tours don’t include hotel pick up.

 

[mort1331]

I’ve booked tours through Viator for years and only had one problem, that was resolved when I called their customer service number. They are owned by TripAdvisor, so it is a quality product. I like that they now offer a book now pay later option. I used it on my last trip to Hawaii and they charged my credit card on the day promised. However, I did get an email from them beforehand saying my card was charged before it was supposed to but there was no evidence on my statement. I called them and they verified the day my card would be charged. I think the email just wasn’t in concert with the charge date. Make sure you check the fine print before you book. All tours don’t include hotel pick up.

Sounds great..we will have a car..so looking at the no pick up option..thanks

 

[jujubiee4]

Never had a problem. Even with cancelling.

 

[teach22180]

The problem with viator is if there is an issue a day before or day off, you cannot contact the vendor directly but you have to go through viator. I chose to go directly to the vendors and reserve through them because of that.