Vero beach struggling?

[Maistre Gracey]

We live a nine minute drive from the resort.
Several years back, before we lived in Sebastian, we had 300 points at Vero. It was fantastic.
Of course we no longer stay there, but we do visit and on occasion do dinner.

On occasion do dinner, not frequently….
Wind & Waves, to be gracious, is marginal. Prices are too high for what you get, the menu is limited, and ambiance is dismal.
To be fair, the CM’s have always been great.

Anyone remember Shutters & Sonya’s ??
Shutters you could eat on the porch, which is now designated for…??
The Sunday brunch was to die for.
Sonya’s was a higher end restaurant, but granted it was usually empty. We did like like it.

The Green Cabin Room, when it served food, was fantastic. Overall the GCR has taken a huge dump.

Probably will have more thoughts later…

 

[muppets3d]

How often do general managers of resorts change? I checked through my emails and I don't have a more recent one, but the last email I have from HHI in 2023 identifies Joe Caruso as the resort manager. I have stayed since but can't find those emails. I will get an updated email for my stay next month when I arrive.

 

[GADisneyDad14]

How often do general managers of resorts change?

I can't speak to the unique locations like Vero or HHI, but for WDW at least - GMs tend to move around relatively frequently, eg every few years, occasionally longer. Changes tend to be lateral (eg, to another WDW resort) or up the corporate hierarchy to broader roles.

 

[Genie+]

Part of the issue is, and others may disagree, compared to Vistana Resorts Vero Beach absolutely shines in my view. Compared to VGF, BWV, BCV, VB's hard product suffers mightily from the isolated location.

I’m not familiar with Vistana beyond knowing it’s a timeshare and seeing random room or resort images in my searches.

When I ran a google search asking about comparing Vistana to VB, it came up with thread from 2007 here on DIS lol:

Thread 'Anyone Own/Has any opinions of Sheraton Vistana Resort?'

Jun 6, 2007

I'm looking into buying a timeshare, but DVC is way too expensive if you really want at least 7 nights at a 1 bedroom villa. I was looking at resales and it seems I can purchase a 2 Bedroom Villa at Vistana Resort for under $4,000. Is this a nice resort? Do you own for life or is it Deeded like DVC (one thing I hate about DVC). It definately seems worth it from what I can tell. Is a week in a time share considered 7 nights or 6 nights?

There are different sections though. Are some newer/better than others?

Thanks!

• cgcruz
• Replies: 22
• Forum: Orlando Hotels and Attractions

What a jump back in time! But it did give a hint at some of the troubles back then. What is the popular consensus on Vistana today?

From your comment I took it as VB being somewhere between the general lower satisfaction of Vistana and the higher satisfaction of WDW DVC.

 

[Cfabar1]

What a jump back in time! But it did give a hint at some of the troubles back then. What is the popular consensus on Vistana today?

From your comment I took it as VB being somewhere between the general lower satisfaction of Vistana and the higher satisfaction of WDW DVC.

That is my view. Our room when we stayed was dirty and dingy in many ways.

It felt one or two refurbishments behind VB.. it also felt like the property didn’t receive the level of care from housekeeping that DVC resorts get.

We also stayed on a Getaways rate for about $120 a night (or less) for a 2 BR… good luck finding that with Vero Beach. So, would I stay there again? Maybe, given the extremely cheap price. But the cheap rate comes at the expense of cleanliness, and honestly some of it like - extremely dusty glasses, an incredibly stained Pack and Play for example (to the point we bought one ourselves) mean it is very unlikely…

 

[muppets3d]

I’m not familiar with Vistana beyond knowing it’s a timeshare and seeing random room or resort images in my searches.

When I ran a google search asking about comparing Vistana to VB, it came up with thread from 2007 here on DIS lol:

Thread 'Anyone Own/Has any opinions of Sheraton Vistana Resort?'

Jun 6, 2007

I'm looking into buying a timeshare, but DVC is way too expensive if you really want at least 7 nights at a 1 bedroom villa. I was looking at resales and it seems I can purchase a 2 Bedroom Villa at Vistana Resort for under $4,000. Is this a nice resort? Do you own for life or is it Deeded like DVC (one thing I hate about DVC). It definately seems worth it from what I can tell. Is a week in a time share considered 7 nights or 6 nights?

There are different sections though. Are some newer/better than others?

Thanks!

• cgcruz
• Replies: 22
• Forum: Orlando Hotels and Attractions

What a jump back in time! But it did give a hint at some of the troubles back then. What is the popular consensus on Vistana today?

From your comment I took it as VB being somewhere between the general lower satisfaction of Vistana and the higher satisfaction of WDW DVC.

Even the worst kept DVC room I've stayed in (a deluxe studio at VGF) was substantially cleaner and better maintained than any other timeshare unit I've stayed in. Granted I haven't stayed in very many outside of DVC, but it's apparent that many other timeshare operators do not take housekeeping or maintenance very seriously. "We already have your money" perhaps?

 

[Moonspinner]

Even the worst kept DVC room I've stayed in (a deluxe studio at VGF) was substantially cleaner and better maintained than any other timeshare unit I've stayed in. Granted I haven't stayed in very many outside of DVC, but it's apparent that many other timeshare operators do not take housekeeping or maintenance very seriously. "We already have your money" perhaps?

We have found Marriot to be excellent. Just as clean if not cleaner than recent dvc. We stayed in two different ones last summer.

 

[muppets3d]

We have found Marriot to be excellent. Just as clean if not cleaner than recent dvc. We stayed in two different ones last summer.

Yes, I haven't stayed in a Marriott yet but I have heard great things. Maybe one day we'll exchange some DVC points into II and stay in a Marriott resort somewhere.

 

[Moonspinner]

Yes, I haven't stayed in a Marriott yet but I have heard great things. Maybe one day we'll exchange some DVC points into II and stay in a Marriott resort somewhere.

We don’t own Marriot but pay cash for rooms. We started using them about 4 years ago when we were missing one night in our reservation at DVC HHI lol. It was one night in the middle of a weeklong reservation. We were shocked we were kind of bummed out about going back to dvc after that one night. We’ve stayed at 4 Marriott total at this point and really liked them all.

 

[Genie+]

That is my view. Our room when we stayed was dirty and dingy in many ways.

It felt one or two refurbishments behind VB.. it also felt like the property didn’t receive the level of care from housekeeping that DVC resorts get.

We also stayed on a Getaways rate for about $120 a night (or less) for a 2 BR… good luck finding that with Vero Beach. So, would I stay there again? Maybe, given the extremely cheap price. But the cheap rate comes at the expense of cleanliness, and honestly some of it like - extremely dusty glasses, an incredibly stained Pack and Play for example (to the point we bought one ourselves) mean it is very unlikely…

Ah yeah. As a general rule we don’t want to vacation where our room isn’t nearly as nice as home.

Some of that is acceptable, like staying beachside it’s understandable furnishings will lean more basic/durable and still quickly show wear considering sea, sand, pool, sunlight, etc. Or a cabin visit meant to be simple or rustic. But chipped up, crusty/unhygienic, overly bland, aesthetically lacking… no thanks lol. Crusty is the big one! Easier to forgive the rest.

I get there’s a time and place due to whatever else it makes possible. As a general rule though? No. It has turned me off looking at some timeshare rental pictures.

 

[hhisc16]

Grace Fernandez
She has restricted her LinkedIn page but before she did, it said she was the gm of both Vero and HHI dvc resorts. I’m sure she’s a very nice person but she needs to be removed as GM of Vero.

View attachment 1035458

As of nov 25, connie turlington was the gm at dhhir.

I saw her and talked to her. Easy to pick out with braces and a blue tag and everywhere.

 

[hhisc16]

I think some on the boards have said that (shockingly) the HHI manager and the VB manager are the same person.

If that is true, clearly that is corporate neglect in my view... to say that you are the GM of two hotels in 2 different states is quite appalling, and means the hands on attention required and worthy of a DVC resort is very possibly not happening.

Sounds like connie is at dhhir and grace is at vb.

 

[hhisc16]

How often do general managers of resorts change? I checked through my emails and I don't have a more recent one, but the last email I have from HHI in 2023 identifies Joe Caruso as the resort manager. I have stayed since but can't find those emails. I will get an updated email for my stay next month when I arrive.

We have been owners at dhhir since 2021 and i have seen 5 different GMs at dhhir.

 

[hhisc16]

We don’t own Marriot but pay cash for rooms. We started using them about 4 years ago when we were missing one night in our reservation at DVC HHI lol. It was one night in the middle of a weeklong reservation. We were shocked we were kind of bummed out about going back to dvc after that one night. We’ve stayed at 4 Marriott total at this point and really liked them all.

We have now stayed at all 8 marriott vacation clubs on hhi. Dhhir wins.

 

[Moonspinner]

We have now stayed at all 8 marriott vacation clubs on hhi. Dhhir wins.

We stayed at Barony. We were really surprised that we were impressed. The rooms were in mint condition and well laid out with a much nicer kitchen than and superior bathrooms to dvc HHI. Much better water pressure too lol. The staff was lovely. Disney is much better connected to bike paths and the location in shelter cove with the separate beach house is hard to beat. But then on the other hand it was really nice being right on the beach at Barony. Expedia has them even.