Useful Concierge Information

[YCFAN]

wdwaholic: You will love the Breathless cruise. We have done it twice and it will leave you absolutely "Breathless". Enjoy!!!!

 

[BlueFairy1]

Hello,

Has anyone stayed at the Poly Cl lately?


Thanks!

 

[steveanddonna]

Aloha, BlueFairy1. I just returned from Poly CL yesterday. Do you have questions? I'll try to answer what I can.

 

[7thdwarf/dopey]

Aloha, BlueFairy1. I just returned from Poly CL yesterday. Do you have questions? I'll try to answer what I can.

Hi,

How was housekeeping while you were there?

 

[SeaSpray]

Aloha, BlueFairy1. I just returned from Poly CL yesterday. Do you have questions? I'll try to answer what I can.

Welcome back

Will you be writing up a review, by any chance? If not, then I'll have some specific questions. Thanks.

 

[#1hockeymom]

Welcome back, Donna! I can't wait to hear of everyone's adventures!

 

[Tess]

Looking forward to hearing about your most recent jaunt!

 

[cajunfan]

Good morning folks!

I have been very busylately and have not even had much time to lurk these days! But I was wonderiong if anyone has heard from Woody's Roundup lately?

Steveanddonna...please tell us details about your most recent trip!

Lynn

 

[BlueFairy1]

Aloha, BlueFairy1. I just returned from Poly CL yesterday. Do you have questions? I'll try to answer what I can.

Was it wonderful? *lol*...seriously I was wondering how the service was and if it is possible to make a light evening meal in the lounge....thanks so much or
Mahalo plenty!!

 

[steveanddonna]

To answer the last question first, yes it was wonderful! I am, of course, somewhat biased, as you all know! I was travelling completely solo on the first day, as a friend I was supposed to meet had to cancel. Thanks to the warm welcomes from all my favorite CMs at Poly CL, I felt right at home immediately.

I will be writing a trip report, but not 'til after the inevitable mountains of laundry, mail, messages, etc. are handled. SeaSpray, my report will probably cover parks and the Lizard activities more than the resort. For anyone with specific questions, I'll try to answer them right away if you ask.

BlueFairy1, it would be easy for me to make a light meal out of the evening snack offerings, but I prefer a large midday meal and very light supper anyways. To give you an idea of what was offered:

• Wednesday - chicken wings, fried rice
• Thursday - barbecued ribs, pasta salad
• Friday - spring rolls, chicken lo mein
• Saturday - barbecued pork on buns, potato salad
• Sunday - macaroni & cheese, chicken caeser salad

This is in addition to assorted raw veggies and dip, fresh pineapple, cheese cubes, crackers, and whole fruits. There are also Uncrustable PB&J sandwiches on the kids' counter. Monday I believe is still sushi night, and Tuesday features beef & chicken satay skewers. And yes, the spring rolls really are back. When CL's prep area was moved to the luau kitchen they lost access to a fryer, so spring rolls were replaced with some rather unappealing canapes. Thanks to Chef Dick's persistence, they are now able to use the fryer in the room service kitchen, so the yummy spring rolls are back.

7thdwarf/dopey, housekeeping was fine, no problems there. I have had an occasional issue in the past, but it has always been resolved promptly as soon as I stated the problem to one of the concierge CMs. The housekeeper this time even left lots of extra toiletries on our next to last day.

Lynn, I have not heard from WoodysRoundup since January, but I believe she has chosen to "retire" from the Dis boards. She also has an infant and two preschoolers who keep her quite busy.

 

[SeaSpray]

Thanks!

That was very helpful. Do you happen to remember what kind of beverages, sodas, were available at the lounge throughout the day?? Do you remember what there was in the way of breakfast offerings?? What were the midday snacks? Again, thanks for your time in answering these questions!

 

[cajunfan]

Thanks for the info Donna! I was wondering how she and baby were doing (since the last time I really was around, she was pregnant and having some difficulties)

I thought of you and Steve...we are staying at the CR this summer, and I am still trying to get an AP rate, and they keep offering a fabulous rate for a regular garden view at the Poly...VERY TEMPTING! But, the boys want to stay at the CR (okay, the mom's do too )

Take care all!

Lynn

 

[Tess]

And yes, the spring rolls really are back. When CL's prep area was moved to the luau kitchen they lost access to a fryer, so spring rolls were replaced with some rather unappealing canapes. Thanks to Chef Dick's persistence, they are now able to use the fryer in the room service kitchen, so the yummy spring rolls are back.

YUM! We love the spring rolls! Glad to see Chef Dick was able to convince the management that we must have our spring rolls!

 

[7thdwarf/dopey]

To answer the last question first, yes it was wonderful! I am, of course, somewhat biased, as you all know! I was travelling completely solo on the first day, as a friend I was supposed to meet had to cancel. Thanks to the warm welcomes from all my favorite CMs at Poly CL, I felt right at home immediately.

I will be writing a trip report, but not 'til after the inevitable mountains of laundry, mail, messages, etc. are handled. SeaSpray, my report will probably cover parks and the Lizard activities more than the resort. For anyone with specific questions, I'll try to answer them right away if you ask.

BlueFairy1, it would be easy for me to make a light meal out of the evening snack offerings, but I prefer a large midday meal and very light supper anyways. To give you an idea of what was offered:

• Wednesday - chicken wings, fried rice
• Thursday - barbecued ribs, pasta salad
• Friday - spring rolls, chicken lo mein
• Saturday - barbecued pork on buns, potato salad
• Sunday - macaroni & cheese, chicken caeser salad

This is in addition to assorted raw veggies and dip, fresh pineapple, cheese cubes, crackers, and whole fruits. There are also Uncrustable PB&J sandwiches on the kids' counter. Monday I believe is still sushi night, and Tuesday features beef & chicken satay skewers. And yes, the spring rolls really are back. When CL's prep area was moved to the luau kitchen they lost access to a fryer, so spring rolls were replaced with some rather unappealing canapes. Thanks to Chef Dick's persistence, they are now able to use the fryer in the room service kitchen, so the yummy spring rolls are back.

7thdwarf/dopey, housekeeping was fine, no problems there. I have had an occasional issue in the past, but it has always been resolved promptly as soon as I stated the problem to one of the concierge CMs. The housekeeper this time even left lots of extra toiletries on our next to last day.

Lynn, I have not heard from WoodysRoundup since January, but I believe she has chosen to "retire" from the Dis boards. She also has an infant and two preschoolers who keep her quite busy.

Thankyou for all the good news! I appreciate your posting this.

 

[eeyoresmountainpals]

steveanddonna - Thanks for taking the time to answer questions. There have been a lot of posts lately about the resorts cutting back on quality and quantity of the foods at concierge level so I have been getting a little nervous. Your report about the evening snacks sound just like when we were there last fall. Delicious!!! Thanks again for taking the time to share!

 

[steveanddonna]

SeaSpray, I can't answer the soda question as to types (more specific than Coke products), 'cuz I don't drink it, but canned soda was available either on a tray on the counter or by request from a CM at various times of day. Iced tea, lemonade, orange-guava juice, and Vittel water were available throughout the day, as well as the beverages from the espresso machine and chocolate milk by request.

Breakfast seemed pretty much the same as on our previous trips, with croissants, danish, bagels, pineapple bread, a selection of cold cereals, fruit (both cut and whole), milk (whole & skim), condiments (peanut butter, cream cheese, butter, margarine, jelly) all available. Yogurt, instant oatmeal, wheat bread and apple juice were available by request. The afternoon snacks also remain pretty much the same. Offerings included whole fruit, gummi candies, Runts, mixed nuts and goldfish crackers, plus the addition of a new item, hummus with mini-pitas.

As you can see, contrary to some other threads/posts, it didn't seem that Poly CL has cut back, but rather changed varieties and sometimes presentation.

 

[steveanddonna]

OK - been trying to answer the question about beverages and breakfast, but I keep getting Web Site not Responding, followed by this is a duplicate post of one you have posted in the last five minutes but it never shows up. Lets see if this one works!

 

[7thdwarf/dopey]

SeaSpray, I can't answer the soda question as to types (more specific than Coke products), 'cuz I don't drink it, but canned soda was available either on a tray on the counter or by request from a CM at various times of day. Iced tea, lemonade, orange-guava juice, and Vittel water were available throughout the day, as well as the beverages from the espresso machine and chocolate milk by request.

Breakfast seemed pretty much the same as on our previous trips, with croissants, danish, bagels, pineapple bread, a selection of cold cereals, fruit (both cut and whole), milk (whole & skim), condiments (peanut butter, cream cheese, butter, margarine, jelly) all available. Yogurt, instant oatmeal, wheat bread and apple juice were available by request. The afternoon snacks also remain pretty much the same. Offerings included whole fruit, gummi candies, Runts, mixed nuts and goldfish crackers, plus the addition of a new item, hummus with mini-pitas.

As you can see, contrary to some other threads/posts, it didn't seem that Poly CL has cut back, but rather changed varieties and sometimes presentation.

Yep the website has had a few pains and groans lately.
I am finding your posts VERY encouraging and helpful. And above all they are making me very HAPPY....cant wait for December to arrive.........

BTW... love your signature art!

 

[eeyoresmountainpals]

Now I'm back to really counting days! I was starting to get discouraged based on some posts about the concierge cutbacks but I'm so excited after hearing yours!!!!

By the way - how was the service from the CMs??



151 days and counting....but we may be changing our ressies so it may end up being only 144 days and counting!!!!

 

[steveanddonna]

Thanks, 7thdwarf/Dopey. I'm a graphic artist by trade, but my clippie was made with love by someone no longer on the Dis boards.

I gorgot about the chocolate chip and sugar cookies that are also out for afternoon snacks. I miss the oatmeal raisin, but maybe they'll reappear someday like the spring rolls!

cajunfan (Lynn), I talked to WoodysRU today and she's doing fine, just very busy being a full-time Mom. I'll post more about that on the Lizard Lounge thread.

eeyoresmountainpals I did get to see that traitorous former Poly CM who abandoned us for GF! He had a day off Friday and stopped by Poly CL for a visit. He's loving GF so far. This will be a great opportunity for him since he is on the management track and will be benefitted by a wide variety of experiences. There were a couple of equally enthusiastic and helpful new CMs who will help fill Marc's shoes.