Useful Concierge Information

[dogsmom]

Hope you hear soon!!! Do you have any really difficult ones that you might try to get if you don't hear back from them? Good luck!!

My choices are LeCellier, Coral Reef, Mama Melrose ( Fantasmic Package), Ohana, Liberty Tree Tavern (before MVMCP). I told them that it didn't matter which nights we did LeCellier, Coral Reef or Ohana. And I gave them time windows of about 2 hrs. ( 6p to 8p). I know those are all pretty popular, so we'll see!!

 

[TammiMcMan]

Do you guys have the IPO web address for the Polly? I called and left a message, no word back yet. Thanks

Just take a look at the very first post... it has all the contact information including e-mail, phone and fax numbers.

 

[hthrbells]

Thanks! I should have done that first. How long till we hear back usualy?

 

[MomOf2DisneyKids]

 

[dogsmom]

Thanks! I should have done that first. How long till we hear back usualy?

I think I heard back the next day.

 

[hthrbells]

Still no word, from my phone call or my email.

 

[DisneyGurlie]

Hello,

I've just discovered this thread, and was wondering if anyone hadanything good or bad to say about GF concierge. We'd be staying in the Sugar Loaf Building, not the main house.

Thanks a bunch

 

[dogsmom]

Still no word, from my phone call or my email.

I would try sending another email.

I just got an email from JoAnn at the IPO. She says most of my ADRs are done!! She just needs my CC for the Fantasmic package. Since I've read on this board that it's not a good idea to send it email, I tried calling but after 20 minutes on hold I gave up. I sent her another message asking for a good time to call with the info.

 

[MomOf2DisneyKids]

dogsmom--yay for having almost everything done!!!

hthrbells--yep, I'd call or email again....! Good luck!!

DisneyGurlie--sorry, no info from me on GF concierge!

 

[hthrbells]

Thanks, how would you suggest I follow up with my second email?

 

[MomOf2DisneyKids]

Thanks, how would you suggest I follow up with my second email?

just a cheery 'hi, just wanted to make sure that you got my first email....and I'm getting so excited about my trip and making my ADRs this week."....

Good luck! I'm sorry you haven't heard yet...

 

[MomOf2DisneyKids]

 

[dogsmom]

Well of course IPO called while we were out today, so I tried to call back twice. The first time I was on hold for 30 minutes, the second time I gave up after 15 minutes and just left a message. How do you guys usually get your CC info to the IPO? What's the longest you've ever waited on hold?

 

[dogsmom]

Hey, 700 posts!!!

 

[MomOf2DisneyKids]

Well of course IPO called while we were out today, so I tried to call back twice. The first time I was on hold for 30 minutes, the second time I gave up after 15 minutes and just left a message. How do you guys usually get your CC info to the IPO? What's the longest you've ever waited on hold?

never called them (but then again, didn't have to give CC info either!). Could you call disney dining and do the fantasmic package yourself? (since you've spent so long on hold already, a call to DD doesn't take that long!)
Good luck! ps--congrats on 700!

 

[Dis Ohana]

I emailed my cc info - and now that I think about it, I really regret doing that. I think calling it in is a much safer way to go.

 

[dogsmom]

never called them (but then again, didn't have to give CC info either!). Could you call disney dining and do the fantasmic package yourself? (since you've spent so long on hold already, a call to DD doesn't take that long!)
Good luck! ps--congrats on 700!

I thought about doing it myself, but I'm not sure what nights the other ADRs are for. It's really not that big a deal a guess. We've done the Fantasmic package before and the seats they give you are not really anything special. But it does save you having to get there an hour before the show starts!

 

[dogsmom]

I emailed my cc info - and now that I think about it, I really regret doing that. I think calling it in is a much safer way to go.

That's what i thought. I'll just keep trying.

 

[hthrbells]

Got all of my ADR's, counsierge rocks!!! Joanne is wonderful!!!
Chef Mickeys, LTT, Rose and Crown, Tony's, Lecelliar, Beirgarten, Ohanna's, Crystal Palace, WC, and just waiting for Ohanna's for our last day for breakfast. I am so excited!!!

 

[MomOf2DisneyKids]

Got all of my ADR's, counsierge rocks!!! Joanne is wonderful!!!
Chef Mickeys, LTT, Rose and Crown, Tony's, Lecelliar, Beirgarten, Ohanna's, Crystal Palace, WC, and just waiting for Ohanna's for our last day for breakfast. I am so excited!!!

YAAAAAY!