Used Uber for first time

[RedHead0186]

I had a similar situation. Uber driver calling and saying he was there and what area he was in at the airport. I am in the same one and not seeing car or license plate. We talked on the phone until we found each other. He had taken his other car today (apparently he had 2 that he would use to drive uber). Face matched, name matched, and my pin code unlocked the ride. Oh and this was in FL, and he had a CA phone number and a Dodgers hat in the window too so seemed like that matched a bit too. I did pause before getting in, but it was fine and he got me to my resort no problem.

Yeah, I think more often than not those types of things are honest 'oopses' and everything is fine. But, as a woman who is often traveling alone, I always have to be extra diligent. All I have to go on is what the app tells me, so it always makes me pause when something is amiss.

 

[NYCgrrl]

I’m reading these posts and guess the ride setup is different in my area because there is no PIN to input.

 

[RedHead0186]

I’m reading these posts and guess the ride setup is different in my area because there is no PIN to input.

It's a feature you have to turn on (under "Safety Preferences")

 

[Mackenzie Click-Mickelson]

I’m reading these posts and guess the ride setup is different in my area because there is no PIN to input.

While I haven't used it before it looks like it's a setting you need to change in order to have the feature. I haven't seen anything indicate it's market-specific just something to do with your account settings

https://help.uber.com/riders/articl.../?nodeId=2ddbb5e8-0dd3-4048-b9ee-f6b5e5311e25

 

[KPeterso]

Yeah, I think more often than not those types of things are honest 'oopses' and everything is fine. But, as a woman who is often traveling alone, I always have to be extra diligent. All I have to go on is what the app tells me, so it always makes me pause when something is amiss.

Yeah - I was a single female that ride too. Always good to be extra cautious.

 

[NYCgrrl]

It's a feature you have to turn on (under "Safety Preferences")

Just noted it on the app. Thanks

 

[Mle8308]

It's a feature you have to turn on (under "Safety Preferences")

Thanks! I use Uber on a semi regular basis and I did not know about this feature!

 

[sam_gordon]

I'm not following on how the PIN helps.

Customer gives the PIN to the driver to "unlock" the route on their phone, correct?

Do you give them the PIN before you get in the car? In which case do you ask to see the phone?

Giving the PIN after you get in the car is useless.

 

[disneychrista]

I'm not following on how the PIN helps.

Customer gives the PIN to the driver to "unlock" the route on their phone, correct?

Do you give them the PIN before you get in the car? In which case do you ask to see the phone?

Giving the PIN after you get in the car is useless.

I kind of agree. For the pin to be helpful it should be something the driver needs to give to the passenger to "prove" they are the correct driver.