Used Uber for first time

[JanetRose]

from John Wayne Airport to Disneyland Hotel...I requested a female driver, but a male drove up and knew my name...ok, so I got into the car, and then the actual female driver called me letting me know she was there and where was I?

Anyway, the male driver drove a little bit and we found her; he informed me that I could go with her, but I would need to cancel his pick-up...I told him that I had requested a female and not him so probably not needed.

Has this ever happened to anyone...I am now glad that I decided to go with my original ride...but how did the male driver know my name and where to pick me up?

 

[FreeTime]

Do you have a common name? Perhaps you got into the wrong car because you both have the same first name. This is what sounds like happened to me without knowing if you did the following.

Did you check the plates? Always do this to confirm a match before you get in.

Ask the driver for their name to confirm a match also.

 

[sam_gordon]

Are you 100% positive he said your name first? That you didn't say "are you here for Janet?" and he said "Yes, Janet."

I haven't used ride share a lot, but yes, double checking license plate, and make/model/color of the vehicle, in addition to names is part of my safety checks.

 

[tx911]

All of the above. I also have the PIN thing activated where you must give the driver a number to unlock the route.

 

[ronandannette]

We’ve had several unsettling experiences with Uber now - we’ve pretty much sworn off them. It’s back to conventional taxis for us. It just feels more secure and with surge pricing and whatever other mystifying fee structures Uber has, they’re not even cheaper most of the time.