So I have my first bad experience with MS. I am making reservations at 11 month mark by calling day by day and the idiot I spoke to yesterday didn't do ANYTHING with my reservation that I asked for. He was suppose to add 2 additional days to my reservation due to the holiday and he didn't. I called today to add another day and she told me it wasn't added and now 1 of the days is NOT available.
I am so ticked I asked to speak to a supervisor. The best they could do is put me on priority wait list. This is also the same man who when I called last week to add Grand Gathering to my June trip totally blew me off telling me I needed all this information and to call back when I had it. So I gathered all the information and called back and the next lady said I didn't need any of this information because it was already on our reservations. He just didn't want to do the extra work because it takes about 20 minutes to do.
This really annoys me especially since I am getting ready to pay my dues bill and it just leaves a bad taste in my mouth.
I will say the lady today handled it the best she could without kicking someone else out of my reservation.
I do appreciate her doing what she can to help me. However there is still a possibility I may not get that night that was available yesterday when I called.
I work in a call center so I know sometimes you get bad apples in every company but this still TICKS me off.

This really annoys me especially since I am getting ready to pay my dues bill and it just leaves a bad taste in my mouth.
I will say the lady today handled it the best she could without kicking someone else out of my reservation.

I work in a call center so I know sometimes you get bad apples in every company but this still TICKS me off.