upgrading to an annual pass?

[PocahontasLookALike]

Hi all! I have 2 adult unused, valid hoppers. One is a 4 day and one is a 5 day. I want to upgrade to a delixe annual pass. I called guest services and they said I could NOT apply both of my hoppers toward the deluxe, only one.

The guy said I could take my other hopper MAIL it to them and they would issue a refund check.

Has anyone ever done this?

Also if I use my 5 day hopper in the park and then decide to upgrade to a deluxe on the 4th day do I still get the price of a 5 day hopper credit towards?

Help! I'm very confused!

 

[Disney Dreams]

Hi all! I have 2 adult unused, valid hoppers. One is a 4 day and one is a 5 day. I want to upgrade to a delixe annual pass. I called guest services and they said I could NOT apply both of my hoppers toward the deluxe, only one.

The guy said I could take my other hopper MAIL it to them and they would issue a refund check.

Has anyone ever done this?

Also if I use my 5 day hopper in the park and then decide to upgrade to a deluxe on the 4th day do I still get the price of a 5 day hopper credit towards?

Help! I'm very confused!

You CAN upgrade your PH ticket to an annual pass of whatever level you chose. The guy you spoke with on the phone told you correctly. You can only apply ONE PH towards an upgrade. (If you have other friends or family upgrading, they could use the 2nd PH and apply it to THEIR pass.)

If you go to the Park and use your 5 day PH, you can apply it towards an upgrade as long as you do it while the 5 day PH is still valid. So, you can upgrade up until closing (or when you leave the resort) on the last day the PH is valid. They will apply the full credit of the PH and I believe your AP will have a start date of the 1st day you used the PH.

I have never mailed a PH in for a refund, but I have heard of it being done.

Hope this helps,
Dreams

 

[bumbershoot]

Well, our fearless moderator SherryE was able to put multiple UNused passes towards her AP last year. I don't think she expects that it will happen again, but she's planning to try. I believe what she was told is that UNused passes are as good as cash, or something like that.

Different CMs will give different answers...it's one of the biggest frustrations of disney!

 

[PocahontasLookALike]

Thank you!

Do you know if I would be able to turn in the other unused, valid PH. At the parks to have it processed for a refund? I just feel a little uneasy mailing a PH. I understanf that they still may have to mail it to me which is fine. But I'd rather turn it in inperson.

Also deluxe AP holders don't get magic morning privileges? I think that's terrible!

 

[Disney Dreams]

Well, our fearless moderator SherryE was able to put multiple UNused passes towards her AP last year. I don't think she expects that it will happen again, but she's planning to try. I believe what she was told is that UNused passes are as good as cash, or something like that.

Different CMs will give different answers...it's one of the biggest frustrations of disney!

In actuality... there's an extra step involved, but really if the OP upgrades one, pays the difference, and gets a refund for the 2nd, she essentially IS putting both towards the AP.

 

[Disney Dreams]

Thank you!

Do you know if I would be able to turn in the other unused, valid PH. At the parks to have it processed for a refund? I just feel a little uneasy mailing a PH. I understanf that they still may have to mail it to me which is fine. But I'd rather turn it in inperson.

Also deluxe AP holders don't get magic morning privileges? I think that's terrible!

You could call and ask about getting the refund in person.

As for Magic Mornings, no AP holders get them. MM's are for guests staying on property at a DLR hotel and guests who get them through vacation packages.

- Dreams

 

[Sherry E]

Well, our fearless moderator SherryE was able to put multiple UNused passes towards her AP last year. I don't think she expects that it will happen again, but she's planning to try. I believe what she was told is that UNused passes are as good as cash, or something like that.

Different CMs will give different answers...it's one of the biggest frustrations of disney!

I didn't use Hoppers, mind you. And there was no expiration date on my tickets. I have accumulated several one-day/one-park tickets - all unused - and I used 3 of them last October (because "Disneyland views them as money/currency") towards my Premium AP. I had called a couple of times to check and confirm this and the CMs checked with the Bank to be sure. Also, I did this transaction at the ticket booth, in person, not through the mail. They may not allow the exact same procedure through the mail in the way I did it in person.

I called Guest Services again a few weeks ago and asked if I could once again use this method to renew the AP this year, and the CM wasn't sure so she checked with the DLR Bank, and they again said, yes, I "definitely still can," as long as the one-day/one-park tickets have not been used and have no expiration date. Once they are used, then you can only use one of them to upgrade to a higher level Hopper or AP. But if they stay unused, they are viewed as money by Disney. However, it may work differently with Hoppers than it does with the one-day/one-park tickets. And the last CM I spoke to about it said that perhaps some of the less seasoned CMs don't know that you can do this, while the more educated ones realize you can. But, again, it may be different with Hoppers that have expiration dates on them.

Yes, different CMs will give different answers, but I knew specifically what to say and what to ask for because I had done it last year, and I know my tickets are one-park/one-day tickets. They may not allow this transaction for Hoppers, but you can always make sure the CM checks with the Bank if you don't trust their answer.

 

[wvnative]

MM's are for guests staying on property at a DLR hotel and guests who get them through vacation packages.

- Dreams

That's not necessarily true. If I buy tickets only, 3 (or more) day hoppers, we get a MM. I've never stayed on property and I've never booked a package but we've always had hoppers of at least 3 days and have always had one MM.

ETA: I'm sorry OP. I don't know anything about using more than one hopper towards an AP.

 

[Sherry E]

Oh, and I forgot to mention in my post from yesterday that when I did this 'apply 3 one-day/one-park tickets towards the price of the AP' thing last October, the CMs were very quick to correct me when I carelessly called it an 'upgrade' (this is not considered an upgrade in the traditional sense). I think they called it a 'ticket swap' or a 'ticket exchange' or some such thing. But doing what I did is not considered an upgrade so be careful not to use that language if you ever do what I did with the one-park tickets because they may think you mean something else. For a typical upgrade, you can only use one ticket and upgrade to a higher level. What I did was essentially a swap where I paid the difference.

My AP expires at the beginning of October. If I can get away with not renewing it in October but still get to DLR for the Halloweentime season, then, indeed, I will apply whatever extra one-day/one-park tickets I have left towards the price of a renewed AP when I go back for the holiday season in December (I would rather renew in December). May as well - if I have the tickets and they can be used as money, why not bring the AP price down a bit? I have already been told - and it was confirmed by the DL Bank - that I could do this again. I never trust the CMs 100% and am always aware that there may be last minute mayhem at the ticket booths, but I think it will be okay for me. I get the feeling they don't allow this procedure to be done with Hoppers, however.