Upgrade free dining package recently?

[jennib5426]

I was hoping to upgrade my free dining package in September from a value to a mod or deluxe.
I was able to do it last year right before we left and was hoping to do it againg this year.
Has anyone upgraded recently?
We are going at the end of September and are booked at ASMU.

 

[littleelvis]

BUMPING

I have heard they do the free dining on mod and deluxe but I have yet to experience it. So I would love it hear someone that has experienced this.

 

[4littleboys]

I can't find the thread now (maybe it was on another sight) but I just read about this. Someone wanted to upgrade but they were told that since the promo can't be booked anymore that there was no availability. They kept calling and finally found someone that would do it but I think that it took some kind of an override in the system. If they just look to upgrade it shows nothing is available because the promo is over but they can do it somehow - I would keep try to speak with someone in guest services that can help - I am not sure that just any CM can do it.

I just found this on another sight - hope that it helps:

"It is always going to show up on the CM computer that their is no availabilty because that package is not available. You are going to have to try to get a cast member who will work with you. The one we called, called the other hotel to see if there was any availability under this package. He pretty much had to backdoor everything. Most CM we talked to just said it was full. We explained when we looked on the website and tried to do a new reservation it showed rooms available.

Its all in who you talk to."

 

[DisneyWisher]

I can't find the thread now (maybe it was on another sight) but I just read about this. Someone wanted to upgrade but they were told that since the promo can't be booked anymore that there was no availability. They kept calling and finally found someone that would do it but I think that it took some kind of an override in the system. If they just look to upgrade it shows nothing is available because the promo is over but they can do it somehow - I would keep try to speak with someone in guest services that can help - I am not sure that just any CM can do it.

I just found this on another sight - hope that it helps:

"It is always going to show up on the CM computer that their is no availabilty because that package is not available. You are going to have to try to get a cast member who will work with you. The one we called, called the other hotel to see if there was any availability under this package. He pretty much had to backdoor everything. Most CM we talked to just said it was full. We explained when we looked on the website and tried to do a new reservation it showed rooms available.

Its all in who you talk to."

You need to talk to Guest Services, try emailing.

 

[jennib5426]

I spoke with guest services last year to upgrade and they offered me, CR, WL or AKL when we wanted to upgrade. We took CR and paid the difference.

I was hoping for the same thing this year but it seems to be a lot busier this year for free dining.
I will call tomorrow and ask for guest services.