We were there this week. After enduring a particularly long check in process, I tried to leave the lobby without stopping at the "parking pass desk" and was stopped by a rather rude lady she stopped me and insisted that I go to the desk even after I told her that I had to cut my stay short and would be there less than 12 hours. I explained my situation to the guy at the desk and he quickly gave me my packet and I left. I like the location of the resort and the condo was nice although dated (tower2). I also requested a room facing the parking lot and was told none were available. I doubt that was true given the time of year I was there. But since I was renting from a third party I was pretty sure that doomed me to a room without a view and one that hadn't been renovated. I probably will not return because I simply don't need that kind of hassle while I'm on vacation. I stayed at Floridays a few days earlier and had a wonderful experience. Very fast and very friendly check in.