Unrecognized Flight

[binkee12]

We purchased our airline tickets months ago and recently the airline notified us that the flight would be moved earlier 1 hour and also have a new flight number. I contacted Disney Magical Express and they said that they were not seeing the new flight number and to call back since it just happened. I'ved now called back a couple of times over 3 weeks and the flight number is still coming up in their system as invalid. One cast member even went on the internet and pretended he was going to book the same flight and he did see the new flight number but he said it wasn't able to be pulled up in his system they suggested that when I arrive I go to the desk and tell them we just arrived on that flight number. I'm just worried that our bags will be delayed or lost if they just cannot find that flight number. Does someone who knows the system better have any advice about how we can deal with our bags in the best manner?

 

[AngiTN]

It won't matter. They'll pull the bags because it will have yellow tags.
Myself I use their online form. You don't have to pick flight numbers, you just enter it. You can always just do that. Then you know they have your number

 

[Fangorn]

Or just call DME directly. You don't even need to give them flight numbers. They don't really need it and only use the info for general planning purposes.

As AngiTN said, it's the yellow tags that are the key, not the DME reservation.

Steve

 

[sam_gordon]

Flight numbers really have no relation to baggage.

 

[shoes99]

When we got our DME letter on 2/27 for our 2/28 return they had a correct flight number but an incorrect departure time. The DME software had the old time and was picking us up 4 hours . I called DME and they said we just uploaded the correct departure time and was told to go to the front desk to get a new paper printed. 9:10am is way better than 8:am for a 12:20 departure..

 

[JimMIA]

Did you book on one airline, but your actual arriving flight in Orlando is another carrier? For example, book through Alaska but actually traveling on an American Airlines plane?

If so, that's a codeshare. Codeshare flights have more than one flight number -- one from the airline you booked with, and the other is the actual flight number of the aircraft you are arriving on. If that's the case use the other flight number, not the codeshare number, and they should be able to find it.

 

[shoes99]

Did you book on one airline, but your actual arriving flight in Orlando is another carrier? For example, book through Alaska but actually traveling on an American Airlines plane?

If so, that's a codeshare. Codeshare flights have more than one flight number -- one from the airline you booked with, and the other is the actual flight number of the aircraft you are arriving on. If that's the case use the other flight number, not the codeshare number, and they should be able to find it.

Same airline United with one flight #change and two departure time changes all with United.